Head of Technical Program Management, Applied AI

The posting, as LILT wrote it

ABOUT LILT

AI is changing how the world communicates — and LILT is leading that transformation.

We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.

At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Dance in the customer's shoes; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation https://www.linkedin.com/company/intel-corporation/, Canva https://www.linkedin.com/company/canva/, the United States Department of Defense https://www.linkedin.com/company/deptofdefense/, the United States Air Force https://www.linkedin.com/company/united-states-air-force/, ASICS https://www.linkedin.com/company/asics/, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.

ABOUT THE ROLE

As Head of Technical Program Management for Applied AI, you will drive and own all project execution, customer outcomes, and delivery excellence across LILT’s Applied AI practice for the world's leading AI labs. Serving as builder and coach, you will lead the people, operations, and systems behind every Applied AI engagement — multilingual and multimodal training data, evaluations, and benchmark programs — and make sure each one ships on time, on budget, and to the highest quality bar. You are responsible for constructing LILT’s technical program management capabilities from the ground up while actively developing, mentoring, and elevating a high-performing team. Operating at the intersection of cutting-edge AI research and industrial-scale execution, you hold total accountability for every customer engagement —ensuring every deliverable across your entire team meets the highest standards of precision, speed, and technical rigor.

This is an operator's role: you will balance high-stakes operational ownership with a builder and coach mindset. You will manage and run a high-volume, high-velocity delivery organization: Technical Program Managers, project managers, and the expert and vendor workforces behind them. You bring equal passion to building the operational systems and cadence, capacity models, quality systems, and execution frameworks that power our AI lab deliverables, and coaching your team to operate as high-agency "CEOs" of their respective customer portfolios, , all while staying close enough to the work to step into a critical program or a customer escalation when it matters. You are technically fluent enough to partner with researchers and engineers, but your edge is turning com
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r global network of professional linguists, for high-impact content that requires expert review

LILT IN THE NEWS

• Featured in The Software Report’s https://www.thesoftwarereport.com/the-top-100-software-companies-of-2024/ Top 100 Software Companies!
• LILT makes it onto the Inc. 5000 List https://labs.lilt.com/lilt-listed-on-the-2024-inc-5000.
• LILT’s continues to be an intellectual powerhouse, holding numerous patents https://patents.justia.com/inventor/john-sturdy-denero that help power the most efficient and sophisticated AI and language models in the industry.
• Check out all our news on our website https://lilt.com/news.

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At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.