Senior Product Manager, Translation Quality & Platform

The posting, as LILT wrote it

ABOUT LILT

AI is changing how the world communicates — and LILT is leading that transformation.

We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.

At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Dance in the customer's shoes; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation https://www.linkedin.com/company/intel-corporation/, Canva https://www.linkedin.com/company/canva/, the United States Department of Defense https://www.linkedin.com/company/deptofdefense/, the United States Air Force https://www.linkedin.com/company/united-states-air-force/, ASICS https://www.linkedin.com/company/asics/, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.

ABOUT THE ROLE

LILT is seeking a Senior Product Manager, Translation Quality & Platform on our Product team to improve translation quality, the expert and linguist experience, and customer-facing analytics, while taking ownership of selected initiatives across the broader LILT platform. This person will combine strong product judgment, hands-on AI and agentic fluency, comfort with data, and customer-facing leadership.

At LILT, AI Review improves translations before human review, while AI QA helps experts catch high-impact errors before delivery. Our customer-facing analytics bring together quality metrics, turnaround-time reporting, and spend reporting. As LILT moves toward verified, provable translation, this role owns the product requirements for quality measurement and evidence: how we evaluate improvements, how quality signals inform delivery decisions, and how we communicate results and limitations to customers.

This is a permanent, full-time role that begins by taking on an existing PM's translation quality, expert-experience, and analytics work during leave, then evolves with business priorities and team capacity.

The PM will serve as the single directly responsible individual for AI Review, AI QA, and the expert and linguist experience. They will own customer reporting needs, reporting experiences, and product prioritization for customer-facing analytics, partnering with Data Engineering on the underlying data capabilities. They will use AI and agentic systems to accelerate product discovery, prompt and model evaluation, data analysis, and cross-functional execution while working closely with Engineering, Applied AI and Research, Production, Quality, Customer Engineering, Customer Success, Forwar
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r global network of professional linguists, for high-impact content that requires expert review

LILT IN THE NEWS

• Featured in The Software Report’s https://www.thesoftwarereport.com/the-top-100-software-companies-of-2024/ Top 100 Software Companies!
• LILT makes it onto the Inc. 5000 List https://labs.lilt.com/lilt-listed-on-the-2024-inc-5000.
• LILT’s continues to be an intellectual powerhouse, holding numerous patents https://patents.justia.com/inventor/john-sturdy-denero that help power the most efficient and sophisticated AI and language models in the industry.
• Check out all our news on our website https://lilt.com/news.

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.

At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.