Technical Product Owner

The posting, as Linxup wrote it

ABOUT LINXUP, LLC
If you are looking for “the right opportunity” with a fast-growing company, with great people, doing great work, look no further. Linxup offers products and solutions that help thousands of field service fleets solve real business problems. If you’re looking for an opportunity to help make a difference for small businesses, you’re in the right place. Linxup helps businesses get more out of the vehicles, equipment, tools, and workers in the field through its robust, easy to use tracking and dash cam solutions. Linxup delivers class-leading reliability, flexibility, and live, US-based onboarding, support, and coaching to ensure customers get the most out of their investment. That’s why more than 30,000 businesses trust Linxup to help them improve the safety, security, productivity, and efficiency of every vehicle, asset, tool, and worker in the field. Founded in 2004 and based in St. Louis, MO, Linxup serves customers in a wide range of industries, including field service, construction, trucking, transportation, and other enterprises that rely on mobile workers and equipment to get the job done.

ABOUT THE POSITION
This is the product role for someone who likes the layer where software meets hardware.

You’ll own the parts of Linxup that customers rarely see but depend on completely: our public API and the partner
integrations built on it, the pipeline that ingests telemetry from a quarter-million devices in the field, and the OTA
firmware and device management tooling we use to configure, update, and troubleshoot that hardware at scale.
You’ll also own initiatives in our core web and mobile products, so you stay close to the end customer and the day-to-
day experience — this is not a pure infrastructure role, and the mix is part of what makes it interesting.
Your engineering team is technical, and so are many of your customers: partner developers reading your API docs,
integration engineers at ERP and dispatch vendors, and internal teams who need visibility into a fleet of devices. Your
job is to understand what they actually need, decide what gets built and in what order, and write requirements
precise enough that engineers don’t have to guess.

You don’t need to write production code. You do need to be the kind of product owner who reads the API response,
runs the query, and looks at the device logs before forming an opinion.

ESSENTIAL FUNCTIONS – RESPONSIBILITIES

APIs & Partner Integrations

• Own the roadmap for our public API and the partner ecosystem built on it — requirements definition, endpoint and payload design, authentication, rate limits, versioning, and deprecation
• Work directly with partner developers and integration engineers to scope, launch, and unblock integrations
• Treat developer experience as a product surface: clear documentation, predictable payloads, useful error messages, sandbox access, and sensible defaults

Device Data & Telemetry

• Own product requirements for ingesting data from GPS t

[…]
REST APIs and webhooks: you can read a spec, exercise an endpoint in Postman or curl, and tell good payload design from bad

• Working knowledge of SQL and enough data fluency to answer your own questions
• Solid grasp of the SDLC, cloud infrastructure, and how data moves through a system end to end
• Enough comfort with logs and observability tooling to narrow down whether a problem is the device, the network, the ingestion pipeline, or the application

What Will Make You Stand Out

• IoT or connected-hardware experience: telemetry ingestion, OTA update campaigns, MQTT or similar protocols
• Familiarity with cellular connectivity in the field
• Experience owning a public or partner-facing API, including deprecation decisions with real customers
• Familiarity with event streaming or message queues (Kafka, MQTT, SQS, or similar)

How You Work

• You go to the primary source — the payload, the log, the query, the customer call — before you form a view
• You understand that good software delivers on ease of use and makes complicated things feel simple
• You translate complex technical concepts for non-technical audiences without losing what matters, and you write with precision
• You can hold several parallel workstreams without losing the thread on any of them
• You’re comfortable with ambiguity and with hardware realities you don’t fully control
• You have a keen sense of UX and genuine empathy for customers

WORK ENVIRONMENT

• A vibrant, fun office atmosphere with teams that work cross-functionally in a hybrid environment
• A fast-paced environment with real ownership, and opportunities for growth and reward
• We promote work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS

• We value hard work and on-the-job-excellence and offer competitive compensation and benefits packages:
• Position offers a Base Salary
• Medical, Dental, Vision, Life and 401(k) benefits are offered
• Flexible Time Off (FTO)