Professional Services Manager (Chicago, IL or Bellevue, WA)

The posting, as LogicGate wrote it

About LogicGate
LogicGate is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and complia nce, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

The GRC Market
Governance, Risk, and Compliance (GRC) is a rapidly expanding sector, with a global market size projected to reach $104.5 billion by 2031. LogicGate is at the forefront of this industry transformation, empowering enterprise professionals to navigate complex regulatory environments, manage critical uncertainty, and operate with integrity at scale.

Professional Services Manager

Location : Bellevue, WA or Chicago, IL (Hybrid)

At LogicGate, we recognize that exceptional talent comes in all shapes and forms, and that there is no such thing as a 'perfect' candidate. The qualifications below represent the core competencies, skills, and experiences that align most closely with the day-to-day responsibilities of this role - if you don't check every single box and are excited about this work, we still highly encourage you to apply.

About the Role

As a Professional Services Manager, you will own complex customer engagements end-to-end — leading process discovery, architecture design, and advanced configuration of tailored Risk Cloud® solutions. Operating as a trusted GRC advisor, you will partner with enterprise customer risk teams to translate sophisticated business objectives into scalable platform workflows while managing account health and delivery excellence. This is an individual contributor role for someone who thrives at the intersection of enterprise risk advisory, advanced SaaS platform configuration, and emerging AI technologies.

What You’ll Do

• Lead Bespoke Customer Engagements: Own complex professional services projects end-to-end, conducting deep-dive discovery sessions with customer stakeholders to define requirements, architect solutions, and deliver documented business outcomes.
• Architect & Configure Advanced Risk Cloud Solutions: Build sophisticated, non-standard Risk Cloud workflows and data models to address complex enterprise GRC use cases, ensuring solutions adhere to long-term architectural best practices.
• Leverage AI & Automation: Utilize AI-assisted workflows and platform capabilities to accelerate configuration timelines, optimize process mapping, and help customers augment their GRC program performance.
• Proactive Project & Account Management: Autonomously manage project scope, timelines, deliverables, proactively identify risks to customer health, execute "g

[…]
LogicGate, we empower organizations to transform risk into a strategic advantage. As we continue to scale, we are looking for driven, high-performing individuals who are ready to take ownership, raise the bar, and do the best work of their careers.

Our culture is built on execution, collaboration, and a shared commitment to excellence. We believe the strongest, most innovative teams are forged by diverse perspectives. We are dedicated to fostering an inclusive environment where differences are celebrated and supported.

Global Total Rewards
We invest in our people with a comprehensive and competitive rewards package designed to support our team members across the US and the UK:

• Compensation & Equity: Competitive base salaries, variable compensation plans, and equity options.
• Health & Wellbeing: Comprehensive health, wellness, and lifestyle benefits tailored to your region.
• Time Away: Generous paid time off and annual company holidays so you can recharge and return at your best.
• Growth & Development: Continuous career advancement through structured mentorship, leadership training, and premium learning platforms.

Recognized as a top workplace by Built In, Crain’s Chicago Business, and the Chicago Tribune.

LogicGate is an equal opportunity employer committed to building a high-performing, diverse workforce. We make all employment decisions based on merit, business needs, and professional qualifications. We strictly prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital or civil partnership status, pregnancy or maternity, veteran status, or any other protected characteristic governed by federal, state, and local laws in the United States, the Equality Act 2010 in the United Kingdom, or applicable regulations in any jurisdiction where we operate.