Director, IT

The posting, as LOTTE BIOLOGICS USA, LLC wrote it

We are LOTTE BIOLOGICS ! Delivering Therapies That Enable a Healthier World .

A new company, built on 80 years of tradition. We embody our core values of being Inspired by Science , Embracing Diversity , Fostering Talent , and Connecting Lives . Our mission is to be the most trusted partner in the industry, with high standards of quality and continuous innovation, to reliably deliver benefits for patients worldwide.

Position Summary

The Director, Information Technology serves as the head of IT for LOTTE Biologics USA and is responsible for defining and executing the technology vision, strategy, governance, and operating model for the Syracuse Bio-Campus. This role provides leadership across cybersecurity, infrastructure, service delivery, digital workplace, business applications, Quality IT, laboratory computing, data and analytics, and emerging technologies to enable business growth, operational excellence, regulatory compliance, and organizational objectives.

As a member of the Syracuse Bio-Campus Leadership Team, the Director collaborates with site leadership, quality, manufacturing, laboratory operations, customers, regulators, and global technology stakeholders to ensure technology capabilities support operational excellence, compliance, business continuity, and long-term growth.

The role is accountable for technology performance, cybersecurity posture, business continuity, organizational capability, and the development of a high-performing IT organization.

The Director is recognized as a technology and business leader, influencing decisions across functions and driving solutions that support long-term organizational success, operational resilience, and digital transformation initiatives.

Duties & Responsibilities

Strategic Leadership & Governance

• Define and execute the site technology strategy, operating model, and multi-year roadmap aligned with business, manufacturing, quality, regulatory, and enterprise objectives.
• Serve as a strategic member of the Syracuse Bio-Campus Leadership Team, contributing to the development and execution of site and business priorities.
• Establish and lead IT governance processes to evaluate demand, prioritize investments, manage technology risk, allocate resources, and ensure alignment with organizational objectives.
• Partner with executive leadership, enterprise IT, and business stakeholders to identify opportunities where technology can improve operational performance, compliance, scalability, and business value.
• Influence technology, cybersecurity, and digital transformation decisions across the organization through effective communication and stakeholder engagement.

Organizational Leadership

• Lead and develop the IT organization through workforce planning, organizational design, succession planning, leadership development, talent acquisition, coaching, and performance management.
• Provide leadership through functional managers and technical leaders, establishing clear account

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regulatory requirements, business objectives, and technology priorities.

• May be required to provide leadership and decision-making support during cybersecurity events, technology incidents, business continuity events, operational disruptions, and regulatory inspection activities.
• Participates in internal audits, customer audits, and regulatory inspections as required to support compliance and operational excellence.
• Work outside normal business hours may be required to support site operations, critical incidents, system implementations, maintenance activities, and global stakeholder collaboration.

Supervisory Responsibilities

Responsible for the leadership and performance of the IT organization through functional managers and technical leaders. Accountable for organizational design, workforce planning, talent acquisition, succession planning, leadership development, performance management, and the achievement of departmental objectives. Leads a multi-functional technology organization and is accountable for delivering results aligned with business, operational, regulatory, and financial priorities.

Travel

Limited domestic and occasional international travel may be required to support corporate meetings, vendor engagements, training, conferences, audits, technology implementations, and collaboration with site and global stakeholders. Travel is expected to be infrequent and generally less than 5% of working time.

Target Bonus

23%

Work Location

East Syracuse, NY
New York Pay Range
$155,000 — $214,000 USD

We are an Equal Employment Opportunity (“EEO”) Employer.

We believe that women, people of color, veterans and LGBTQ communities must participate in the work we do, so we strongly encourage applications from people with these identities or who are members of underrepresented communities! If this is the work that you want to do, in a culture of inclusion and excellence with the goal of making our world to be a healthier place, then please apply today!