Document Control Manager

The posting, as Luster National wrote it

About the Positions

We’re seeking Document Control Managers to support large, complex heavy civil infrastructure programs, including highways, roads, bridges, transit (bus and rail), aviation (international airports), and water/wastewater projects delivered through both traditional and alternative delivery methods. These positions own the program record: the systems, procedures, and controls that keep every drawing, submittal, RFI, and piece of correspondence current, traceable, and defensible. When an audit, a claim, or a funding review lands two years after the fact, what you built is what the program stands on.

This post is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need.

Responsibilities may include, but are not limited to, the following:

Note: We are seeking candidates of various skill levels, and the following responsibilities represent the core of these roles. Scope and complexity increase with experience level.

• May lead the document control function across the program, including direction of assigned document control staff and allocation of that workload across contracts, phases, and field offices.
• Develop and maintain the program’s document control procedures, numbering and naming conventions, revision control, and retention schedules, and hold contractors, designers, and internal teams to them.
• Administer the enterprise document management system, including permissions, workflow configuration, metadata structure, and issue resolution, so the system stays the single authoritative record.
• Oversee the intake, logging, distribution, and closeout of submittals, RFIs, correspondence, and design deliverables in the system of record.
• Keep the register accurate enough that turnaround can be measured and defended.
• Verify that the current approved revision of drawings, specifications, and other controlled documents is the version in use across the program team, the field offices, and any shared platform.
• Coordinate document flow across active work areas and the contract packages they support.
• Monitor and report document control metrics, including submittal turnaround, RFI aging, overdue reviews, and open action items, and escalate what is at risk before it affects schedule or payment.
• Prepare program records for internal and external audits, respond to findings from quality audits, agency reviews, and funding reviews, and drive corrective actions to closure.
• Train program personnel and onboard incoming contractor and consultant staff on the program’s document control procedures and system use.
• Coordinate with project management, design, construction, contracts, legal, and quality teams so document workflows support cont

[…]
onthly wellness stipend

• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer.

If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply.

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.