Quality Manager

The posting, as Luster National wrote it

About the Positions

We’re seeking Quality Managers to support large, complex heavy civil infrastructure programs, including highways, roads, bridges, transit (bus and rail), aviation (international airports), and water/wastewater projects delivered through both traditional and alternative delivery methods. These positions run the quality assurance program. You’ll set the standard, audit whether committed quality control plans are actually being followed, and make sure nonconformances get closed instead of carried. Luster’s own quality management system is ISO 9001:2015 certified, so the framework you work inside is audited rather than sitting in a binder.

This post is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need.

Responsibilities may include, but are not limited to, the following:

• Develop and maintain the quality management system for the program, including the quality manual, procedures, and forms, aligned to ISO 9001:2015 and the program’s contract requirements.
• Review the quality control plans and inspection and test plans submitted by designers and contractors, and confirm they meet contract requirements before the work they cover begins.
• Audit designer and quality control programs against their own approved plans, and report whether the program is being followed in practice rather than only documented.
• Oversee nonconformance reporting from identification through disposition, corrective action, and verified closure, and keep the log current and visible to the program team.
• Verify that materials testing, special inspection, and independent assurance testing are performed by qualified laboratories and personnel, and that results stay traceable to the work they cover.
• Coordinate quality surveillance across every discipline on your assigned program so one standard applies to all of the work.
• Evaluate design quality by reviewing the designer’s own checking and quality control records, and confirm submittals arrive for review with those checks complete.
• May lead root cause analysis on recurring defects and rework, and drive corrective and preventive actions to closure so the same problem does not come back.
• Analyze quality performance data and report audit status, trends, and open nonconformances to program leadership.
• Deliver quality orientation and training to program staff, designers, and personnel so requirements are understood before the work is in place.
• Coordinate quality requirements through procurement, construction, testing, commissioning, and turnover, and confirm the record documentation supports acceptance and closeout.

Attributes

• Excellent written and verbal communication and interpersonal skills.

[…]
onthly wellness stipend

• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer.

If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply.

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.