Regional Director, AIC Operations

The posting, as LUX Infusion wrote it

See your work in a new light.

At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux —meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.

As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

See your work in a new light.

At LUX Infusion , we’re reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes.

We’re looking for a Regional Director, AIC Operations who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day.

Why This Role Matters

The Regional Director, AIC Operations provides strategic leadership, operational oversight, and financial accountability across multiple ambulatory infusion center (AIC) locations. This role is responsible for driving operational performance, improving site profitability, optimizing resource utilization, and ensuring regulatory compliance across a multi-site infusion network.
The Regional Director partners closely with clinical leadership, finance, revenue cycle, intake, pharmacy, scheduling, and business development teams to execute scalable operational strategies that improve patient access, treatment growth, operational efficiency, and margin performance. This role combines remote operational management with routine on-site leadership presence to support branch performance, workforce engagement, and expansion readiness.

What You’ll Do

Responsibilities include

Essential Functions & Responsibilities

The responsibilities listed below are representative of the essential functions of the role and may evolve based on business needs.

Core Responsibilities

• Provide strategic and operational leadership across multiple ambulatory infusion center locations within an assigned region
• Drive operational performance, scalability, and consistency across a multi-site infusion network
• Support growth initiatives through operational readiness, workforce planning, and performance optimization

Operational Responsibilities

• Oversee daily operations across multiple infusion branch locations utilizing a hybrid leadership

model combining remote management and routine on-site visits

• Drive performance against key operational metrics, including:
• Treatment volume growth
• Referral conversion rates
• Chair utilization
• Site profitability and margin performance
• Labor productivity
• Inven

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awl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

OTHER REQUIREMENTS

Employees are expected to

• Participate annually in required legal and ethical compliance training
• Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies
• Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
• Refrain from any behavior that could be considered unethical or unlawful

EXPECTATIONS FOR ALL EMPLOYEES

All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

GENERAL INFORMATION

The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.

This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.

Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.

LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.