Director, Business Operations & Strategy

The posting, as Machinify wrote it

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.

About the Opportunity

The Director, Business Operations & Strategy sits in the Office of the Chief Transformation Officer and works directly with the Chief Executive Officer. The role turns executive strategy into finished material and closed action loops: Board of Directors presentations, private equity sponsor updates, decision memos, and the commitment tracking that holds the Executive Leadership Team accountable between meetings.

This is a build role. You will write the analysis, construct the slides, and drive the open items to closure yourself. It suits someone with a consulting or investment banking foundation who has moved in-house and wants proximity to the decisions, not one layer removed from the work.

Why This Role

• A front-row seat to private equity value creation, working directly with the CEO and the Chief Transformation Officer on a multi-year agenda backed by New Mountain Capital.
• Direct exposure to the Board of Directors, the sponsor, and the Executive Leadership Team of one of the largest platforms in healthcare payment integrity.
• An environment where you are expected, and equipped, to use AI tooling at the leading edge of executive productivity rather than building everything by hand.

What You Will Do

Strategic Analysis and Decision Support

• Build decision memos that lay out the options in a trade-off table, recommend a path with rationale, and name risks with owners and target close dates.
• Run market, competitor, and client analysis to support go-to-market, pricing, and product prioritization decisions.
• Partner with Finance on value capture quantification and EBITDA bridge inputs. Finance owns the numbers; you build the analysis and narrative around them.
• Take on problems that have no natural owner in the organization today, structure them, and drive them to a recommendation.

M&A Analysis and Synergy Capture

• Build the strategic analysis and investment thesis on prospective acquisition targets: market and capability fit, competitive positioning, total addressable market, the specific gap the target would close in the Machinify platform, and the proof points the Board and the sponsor will test.
• Quantify synergy capture across revenue and cost, with assumptions, phasing, and named owners. Build the EBITDA bridge from the target's standalone performance to its contribution under Machinify.
• Sup

[…]
claims, or revenue cycle exposure is a strong plus.

• Private equity-backed company experience, including sponsor and investor reporting.
• Prior Chief of Staff, business operations, or strategy and operations experience supporting a CEO or C‑suite executive.
• Post-acquisition integration or M&A exposure.
• MBA or equivalent analytical training.

Work Arrangement and Availability

Travel is approximately 10% to 20%, driven by Board, Executive Leadership Team, and townhall cycles. Given the executive-facing nature of the work, the role also calls for flexibility outside standard business hours at times.

What We Offer

Top Medical/Dental/Vision offerings

FSA/HSA

Tuition reimbursement

Competitive salary, 401(k) with company match

Additional health and wellness benefits and perks

• Flexible and trusting environment where you’ll feel empowered to do your best work

The salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc. We are hiring for different levels, and our Recruiting team will let you know if you qualify for a different role/range.

Pay range: $180,000-$210,000 + Annual Bonus

Equal Employment Opportunity at Machinify

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/