IT Infrastructure & Support Analyst

The posting, as MANSCAPED wrote it

We have been alerted to the existence of a fraudster impersonating MANSCAPED as a hiring manager or HR representative. This impersonator is utilizing an email address with the domain manscapedjobs.com or manscapedcareers.com and is making fraudulent offers for our open jobs. Contact from MANSCAPED will only ever come from someone with a manscaped.com email address.

This is a scam targeting a number of companies, us included. If you receive any of these types of messages, we recommend that you don’t respond with any information and that you block and report those users.

• The MANSCAPED Team

Who We Are - MANSCAPED® is a leading men’s grooming and lifestyle consumer brand on a mission to introduce and elevate a whole new self-care routine for men. What began as the category creator of below-the-waist grooming has quickly evolved into a global omnichannel powerhouse available around the world on manscaped.com, Amazon, and in major retailers including Target®, Walmart, and Best Buy. As a company, we’re more than just ball jokes (though, rest assured, there’s plenty of those). We proudly uphold seven core values – accountability, authenticity, collaboration, fun, humility, inclusivity, and innovation – which define our brand identity and drive our success. As a people-centric employer brand, we are deeply committed to fostering the growth, happiness, and holistic well-being of each individual on our team.

Who We’re Looking For - Reporting to the Sr. IT Operations Manager , MANSCAPED® is seeking an IT Infrastructure & Support Analyst to help operate , maintain, secure, and improve MANSCAPED's corporate technology infrastructure. This role is ideal for a hands-on technology professional who can troubleshoot complex issues, support cloud and on-premises services, maintain reliable systems, and provide a strong employee experience. The Infrastructure Analyst will partner with Information Security & Infrastructure, Digital Engineering, Customer Experience, business stakeholders, vendors, and offshore support partners.

The MANSCAPED® Way - At MANSCAPED®, what we do matters – but how we do it matters more. We take ownership of our work, showing up with accountability and a commitment to quality at every level. We work as one team, guided by a belief to unite, never divide, and to lead with empathy in how we support and challenge one another. The best ideas win, and they come from keeping our egos in check and our standards high. We stay humble, open to learning, and willing to grow. We bring fun to the journey, because great work shouldn’t come at the expense of enjoying what you do. We stay nimble and innovative, always looking for smarter and better ways to get things done. Ball work is honest work, and that mindset shows up in everything we do, including our proud partnership with the Testicular Cancer Society and our commitment to raising awareness of the ball-busting disease.

Responsibilities

• Serve as a first-contact Help Desk resource wo

[…]
members, giving you peace of mind

• Our comprehensive life insurance, AD& D and long-term disability coverage provide financial security for you and your family in case of unexpected events
• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered
• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them
• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses . Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times
• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match
• We are a remote -first employer . You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage
• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze
• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle . From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being
• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!
• We like to cheer each other on . Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements
• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you
• We are a certified Great Place to Work , growing rapidly and offering incredible opportunities for advancement . Join us and be part of an exciting journey with a company that values its employees

Compensation Range
$80,000 — $90,000 USD