Coach Development Manager

The posting, as Mento wrote it

ABOUT MENTO

Mento is a performance coaching platform on a mission to increase human potential at global scale and help people — and companies — grow.

We believe coaching is one of the most powerful ways to unlock meaningful professional growth. We also believe the future of coaching is human + AI: deeply human where trust, judgment, and connection matter most, and intelligently augmented where technology can make coaching more measurable, actionable, and scalable.

Mento pairs leaders with top operators in their field for 1:1 coaching and mentorship, supported by Moments, our AI intelligence layer that turns coaching into real-time insight.

Our customers include Anthropic, OpenAI, Vercel, 1Password, Brex, Whatnot, Gusto, and Hims & Hers. We’re backed by leading investors including Slow Ventures, M13, and Twelve Below.

ABOUT THE ROLE

We’re looking for a Coach Development Manager to support our work turning world-class operators into some of the best coaches in the world.

You’ll lead critical parts of how Mento selects, trains, assesses, and develops coaches, from Coaching 101 through their ongoing development at Mento. You’ll facilitate training, evaluate coaching quality, give developmental feedback, and build systems that support great coaches in continuing to get better.

You’ll also take on a harder problem: how do we scale exceptional coach development without diluting what makes it exceptional?

You’ll partner closely with our Head of Coaching to translate Mento’s methodology and quality standards into a coach-development system that can grow with us. That means evolving our coach trainings and continually identifying what requires expert human judgment and what can be taught, systematized, or made asynchronous.

This is a role for someone who loves the craft of coaching, loves developing other coaches, loves facilitation, and gets excited about building the system behind both.

WHAT YOU’LL DO

DEVELOP EXCEPTIONAL COACHES

• Facilitate Mento training programs, initially alongside our Head of Coaching and independently as you develop mastery.
• Conduct and aggregate training and quality reviews, identifying individual development needs and patterns across our coach population.
• Support ongoing coach development through practice, feedback, mentor coaching, and programming.
• Support coaches in developing within a shared Mento standard while preserving the experience, perspective, and style that makes each coach valuable.
• Turn recurring developmental needs into tools, resources, and learning experiences that can support coaches at scale.

SELECT AND ASSESS MENTO COACHES

• Interview and assess prospective Mento coaches, evaluating candidates against Mento’s coaching standards.
• Identify quality and performance patterns and translate them into meaningful developmental feedback.
• Codify what we learn about successful Mento coaches so our selection and assessment systems become stronger as we grow.

SCALE C
[…]
why.

• The ability to distinguish individual coaching style from coaching quality.
• Skill in giving clear, specific developmental feedback to experienced professionals.
• An eye for patterns. You can see what one coaching interaction might tell us about a larger developmental need.
• A builder’s instinct. When something works, you naturally want to understand it, capture it, simplify it, and figure out how it scales.
• An ability to recognize where human judgment adds real value and where technology, process, or asynchronous learning can do the work.
• Comfort building while the systems themselves are still evolving.
• A warm, direct, highly relational style that earns trust with experienced coaches.

WHY JOIN MENTO

This is an opportunity to play a key role in how Mento grows and supports its coach community. You’ll work closely with Coaching, Operations, and cross-functional teams who care deeply about helping people grow at work, and about building a company with trust, respect, curiosity, and care.

At Mento, we believe AI is transforming not only the tools we use, but how people collaborate, learn, and build together. Every team member is growing into a builder, cross-functional collaboration is central to how we work, and continuous learning is foundational to our culture.

We’re remote-first and believe in flexibility and autonomy.

We strongly believe diversity of experience, perspective, and background leads to a better environment for our team and a better product for our users. If you’re excited to help build the systems that support great coaching experiences at Mento, we’d love to meet you.

OTHER BENEFITS AND PERKS INCLUDE

✈️ Fully Remote - ability to work from anywhere with bi-annual team offsites

💰 Competitive salary and equity

🏥 Medical, dental, vision, and a 401k plan

🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh)

💻 $500 home office stipend

👥 Access to your own Mento Coach