Director, Talent - Talent Management

The posting, as MERGE wrote it

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant.

This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Director, Talent- Talent Management, you will…

Own the execution and continuous improvement of MERGE’s core Talent Management programs while overseeing the operating discipline behind the broader Talent roadmap. This is a hands-on role for an experienced operator who creates structure, anticipates risks, establishes accountability and drives work through completion. You will lead the day-to-day delivery of performance management, talent reviews, employee relations and employee programs, while ensuring broader Talent initiatives have clear owners, milestones and visibility. You will also develop sufficient familiarity with payroll to provide continuity support during planned leaves, unexpected absences and other coverage periods.

What You’ll Do

Talent Management & Employee Experience

• Own the end-to-end execution of performance management cycles, including planning, goal setting, talent reviews, assessments, systems, communications, training and follow-through.
• Develop clear project plans, establish ownership and proactively manage timelines, dependencies and risks.
• Ensure leaders and employees understand Talent processes, expectations and required actions.
• Maintain and continuously improve Talent Management toolkits, workflows, templates and process documentation.
• Monitor completion, exceptions and recurring challenges, providing Talent leadership with concise reporting and recommendations.
• Own offboarding processes, including exit interviews, documentation, reporting and identification of recurring themes.
• Partner with Talent leadership to operationalize new or updated programs across the agency.

Employee Relations & Risk Management

• Serve as a primary resource to managers and employees on employee relations and performance matters.
• Independently manage routine and moderately complex matters, escalating sensitive or high-risk issues appropriately.
• Guide managers through employee concerns, documentation, coaching and performance development plans.
• Ensure matters are addressed promptly, consiste

[…]
ation, relationship building, and key moments. Managers and team leaders determine in-person expectations based on what best supports their team, clients, and business needs. Some teams and roles require more regular in-person presence than others.

MERGE has hubs in Chicago, New York City, Boston, Kansas City, Raleigh, Denver, Atlanta, and St. Louis . Regardless of work arrangement, team members may be required to travel to a MERGE hub for meetings, team gatherings, events, or other business needs.

Total Rewards

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $110,000-$120,000 , based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
And here’s how we live our values at MERGE

• Ability. Mastering our craft
• Agility. Delivering with a growth mindset
• Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!