Senior Product Manager, Applied AI

The posting, as Metropolis wrote it

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Product Manager, Applied AI to lead internal product strategy and drive an AI-first operational transformation across the company. In this role, you will be dedicated entirely to internal-focused AI initiatives, partnering directly with business leaders across Finance, Operations, Go-To-Market, and beyond to identify high-leverage bottlenecks and eliminate process friction. You are a deeply analytical, product-driven leader who operates comfortably at the intersection of complex operational workflows and modern AI architecture. You bring the same product rigor as our core product team (clear PRDs, disciplined roadmapping, and structured discovery) while flexing to a scrappier, sometimes vendor-heavy motion when the work calls for moving fast on AI-first initiatives. Working side-by-side with AI Engineers and vendors, you will turn operational challenges into scalable agentic workflows, internal applications, and automation systems that deliver measurable business impact.

What you'll do

• Prioritize the internal Applied AI product roadmap, translating ambiguous business challenges into prioritized engineering specifications and AI-first solutions
• Partner deeply with business leaders across Finance, Operations, and GTM to map existing workflows, identify automation leverage points, and drive internal technology adoption
• Collaborate closely with AI Engineers to design, scope, and deploy internal applications, prompt pipelines, RAG implementations, and agentic workflows
• Define clear requirements, PRDs, and quantifiable success metrics for every transformation, tracking outcomes such as time savings, error reduction, and cost impact
• Lead agile product development cycles, gathering direct feedback from internal users to continuously iterate on deployed AI tools and improve output quality
• Oversee change management efforts to ensure new internal tools and systems are seamlessly adopted across business units for sustained impact
• Monitor production reliability, internal tool adoption, and the overall business value delivered by deployed systems
• Roll up your sleeves to prototype solutions directly, rather than only writing specs for others to build

What we're looking for

• 6+ years of product management or technical product leadership experience, with at least 2 y

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e where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $180,000.00 USD to $205,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs — without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

We are committed to providing a welcoming, accessible hiring experience. If you need a reasonable accommodation for any part of the application or interview process, please reach out to us at recruiting@metropolis.io .