Applied AI Engineer, Internal Systems

The posting, as Minerva wrote it

ABOUT MINERVA

Minerva builds AI for marketing leaders. We work together with marketers to automate and accelerate their workflows with AI agents. Our agents augment the end-to-end workflow of the marketer by automating analysis, campaign planning, activation, measurement and reporting.

Customers like the NBA, Ramp, Wander, Hard Rock Stadium Group and Luxury Presence use Minerva to develop a better understanding of their customers and introduce AI specifically built to understand the customer into their commercial organizations. Our campaigns outperform other tools because we built the entire stack: from identity to enrichment to data integration as well as agents to action and report on the analysis.

We've raised $20M from The General Partnership, 8VC, Lingotto, NBA Investments, Topology Ventures, Future Positive, Background Capital and many others. Our team brings together operators and investors from Citadel, Dentsu, Bridgewater, Meta Superintelligence, Growthloop, Amazon and Lazard, alongside engineers and researchers from Berkeley, MIT, Stanford and Cambridge.

OUR STACK

• Agents: Claude across the company (in Slack, through the API, with skills and MCP), plus Mastra for the agents we build ourselves and Temporal for long-running work.
• Code: Python and TypeScript, scheduled jobs and webhooks.
• The systems your agents work across: Slack, Google Workspace, Notion, and the CRM, recruiting, HR, finance and compliance tools a growing company runs on.

THE ROLE

We build agents for marketers. This seat builds them for us.

Every company our size runs on work nobody sees. Someone copies a new hire's details into six tools. Someone remembers which contract renews next month. Someone answers the same security questionnaire for the fourth time. Most companies hire a coordinator for that work. We're hiring an engineer.

You're a forward-deployed engineer for Minerva itself. Other companies call this an AI operations engineer or an internal AI engineer. Your customers are every team here: operations, finance, people, recruiting, sales and the founders. You sit with them, find the work they'd most like to stop doing, and replace it with a system that runs without them and leaves an audit trail.

You report to our COO and work closely with engineering, which owns anything that touches production.

WHAT YOU'LL DO

• Own the company's knowledge agent. One agent over our docs, Slack, calls and tickets, with Slack as the front end. It answers with sources, and people trust it.
• Automate the processes that run the company. Hiring, onboarding and offboarding, access provisioning, vendor reviews, customer security questionnaires, contract renewals and billing. Start where the hours or the risk are highest.
• Run the skill library. Every team gets Claude connected to the tools it uses and a set of skills, each with a named owner on that team, an eval and the right permissions. What one person figures out, everyone gets.
• Own the source

[…]
any of these neatly, but you've automated your own job at least once. Apply.

NICE TO HAVES

• You've rolled out Claude or another model platform to a whole company: access, permissions, usage and cost.
• You've been through a SOC 2 or similar audit on the side that produces the evidence.
• Hands-on time with the systems a startup runs on: HRIS, ATS, CRM, billing and spend tools.

WHAT THIS ISN'T

• An IT helpdesk. You'll automate the tickets away, not answer them.
• Product engineering. Our customer-facing agents and production infrastructure belong to the engineering team.
• An AI strategy role. You ship systems people use. Nobody here needs a deck about transformation.
• The owner of the work you automate. Our compliance lead still owns the security answers, and whoever runs sales ops owns the CRM. You build the systems that do the work for them.

WHAT SUCCESS LOOKS LIKE

• First 90 days: the knowledge agent is live in Slack and used daily. A new hire gets set up in every tool in under an hour, and the access record writes itself. At least three workflows run without a person in the loop and are still in use four weeks later.
• First 6 months: security questionnaires go out the same day without a founder writing them. Contract renewals, notice windows and price increases surface before they cost us money. Every team has a system it would fight to keep.
• The number you own: hours of manual work retired each month, measured against a baseline you set in your first month.

COMPENSATION

$211,000–$236,000 base salary, depending on experience. Meaningful equity. Medical, dental and vision.

HOW TO APPLY

Skip the cover letter. Show us one thing you built that other people used: a demo, a repo, or a few paragraphs on what the process looked like before, what you built, how many people used it and what broke. Applications without one won't be reviewed.

WHERE WE WORK

We work in person from our office at 300 Kent Avenue in Williamsburg, Brooklyn.