Simulation Consultant

The posting, as Minitab wrote it

Position Overview

This role can be based onsite in State College, PA, or remotely within Pennsylvania, Ohio, Texas, Florida, North Carolina, or Georgia.

As a Simulation Consultant at Minitab, you will support customers throughout the Customer Engagement Lifecycle to help ensure the successful implementation, adoption, and use of Minitab solutions.

You will collaborate across teams to deliver high-quality training, coaching, consulting, and timely customer support while maintaining consistent project execution and documentation. In this role, you will also identify opportunities to improve processes, enhance customer value, strengthen customer relationships, and support opportunities for additional services and growth.

What You'll Do

Simulation Consulting & Technical Delivery

• Work with customers to understand operational challenges, business objectives, processes, data requirements, and measures of success.
• Support the design, development, verification, and validation of discrete-event simulation models that accurately represent customer processes and systems.
• Use Simul8 to evaluate scenarios, identify bottlenecks, assess resource requirements, quantify operational risk, and support evidence-based decision-making.
• Analyze model outputs and translate simulation results into clear business insights and actionable recommendations for customers
• Support the facilitation of model discovery sessions, customer workshops, model reviews, training sessions, and project presentations.
• Advise customers on simulation modelling methodology, model design, experimentation, and effective use of Simul8.
• Review and troubleshoot customer simulation models and provide advanced modelling guidance where required.
• Maintain appropriate documentation covering model assumptions, logic, data inputs, validation, experiments, results, and recommendations.
• Continually develop expertise in discrete-event simulation, Simul8, analytics, and relevant customer industries.

Customer Lifecycle & Project Delivery

• Contribute to the Customer Engagement Lifecycle (CEL), with service delivery that is executed to the highest standard.
• Support the deployment of products and services, ensuring aligned execution, governance, and process adherence.
• Maintain procedural compliance, document activities accurately, and complete deliverables on time and within budget.
• Track work hours by activity type in appropriate systems to support accurate reporting and resource planning.
• Work with leadership to enhance customer experience and maximize ROI, supporting measurable value realization.
• Apply standardized project delivery frameworks for the Customer Success team to promote consistency in service execution.
• Support effective adoption and utilization of Minitab solutions and collaborate with internal technical teams to continually improve customer experience when using Simul8 software.

Customer Support & Success Operations

• Provide assistance t

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ce for personal issue and information on other Work Life Matters.

LIFE INSURANCE : Group Term Life Insurance is provided at no cost for full-time employees at three times employee base salary. Minitab provides eligible employees the opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.

RETIREMENT PLANNING: A 401k Retirement Plan with T. Rowe Price is provided with eligible employee contribution immediately. Minitab will match dollar for dollar up to the first 6% of employee’s contribution. Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire.

PAID TIME OFF : Paid holidays, as well as 4 weeks of annual paid time off are provided. The annual paid time off increases one week every five years.

HIGHER AND PROFESSIONAL DEVELOPMENT: The pursuit of ongoing development is important and valued at Minitab. In support of this value, Minitab offers tuition and related expenses assistance for both higher education and other professional development.

FLEXIBLE SPENDING ACCOUNT: Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions. Parking and Transit - Pre-Tax Deductions.

HYBRID WORK SCHEDULE : We offer a hybrid work model for eligible positions.

PREMIUM BENEFITS : At our State College, PA Headquarters, there is an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room and even a golf simulator. Personal training and nutrition counseling is available upon request.

This position is ineligible for visa sponsorship.

To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job application remains open until filled.