Therapeutic Account Manager, Liver - Salt Lake City

The posting, as Mirum Pharmaceuticals wrote it

MISSION

Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are passionate about advancing scientific discoveries to become important medicines for rare disease patients. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously.

POSITION SUMMARY

The Therapeutic Account Manager (TAM) is responsible for delivering strong, sustainable business performance and meaningful patient impact across an assigned territory. The TAM develops deep clinical and account expertise in rare cholestatic liver diseases and Mirum's Liver portfolio; identifies and prioritizes high-opportunity customers, accounts, and referral networks; and executes customized account plans that advance disease awareness, appropriate patient identification, treatment consideration, initiation, and persistence in accordance with approved indications and promotional practices.

The ideal TAM is not a transactional seller. This individual is a clinically credible, insight-led partner who engages healthcare professionals as a peer, asks thoughtful questions, constructively challenges clinical inertia, and influences change across complex accounts. The TAM works closely with the Regional Business Director and cross-functional partners to connect customer needs, patient journeys, referral pathways, access dynamics, and business opportunities while demonstrating curiosity, high emotional intelligence, resilience, ownership, and consistent follow-through.

JOB FUNCTIONS/RESPONSIBILITIES

Territory Strategy & Business Performance

• Develop and execute a focused territory business plan aligned with national, zone, and regional priorities, with clear objectives, customer priorities, resource allocation, and measures of success.
• Use performance data, customer insights, market intelligence, access dynamics, and competitive trends to identify opportunities, anticipate barriers, and make timely adjustments to territory strategy and execution.
• Delivers territory business objectives through disciplined prioritization, high-quality customer engagement, effective resource stewardship, and accountability for both behaviors and results.
• Maintain accurate and timely customer records, forecasts, expense reporting, required administrative documentation, and business updates in accordance with company expectations.

Strategic Account Management & Network Development

• Identify, prioritize, and develop high-opportunity accounts, health systems, centers of excellence, and referral networks across pediatric and adult hepatology and gastroenterology.
• Create and execute customized account plans that reflect the local patient journey, key stakeholders, clinical decision-making, referral patterns, access considerations, customer needs, and competitive realities.
• Build trusted relationships with

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bility to interpret performance data, identify insights, develop territory and account strategies, and translate plans into consistent field execution.

• Exceptional interpersonal skills, emotional intelligence, communication, presentation, judgment, and ability to build trust with diverse and highly sophisticated customers.
• Proven self-motivation, resourcefulness, resilience, organization, and ability to prioritize and perform independently in a fast-moving, ambiguous environment.
• Demonstrated success partnering cross-functionally with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.
• Commitment to ethical conduct, compliance, and approved promotional practices, with sound judgment in complex customer and patient-related situations.
• Valid driver's license and ability to travel up to 70%, including frequent overnight travel and occasional weekend commitments.

The salary range for this position is $180,000 to $200,000 USD. Compensation will be determined based on several factors including, but not limited to; skill set, years of experience, and the employee’s geographic location. Please note that the required compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits unless otherwise provided.

#LI-REMOTE
Mirum Pharmaceuticals is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and Local laws that prohibit employment discrimination on the basis of race, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability, veteran’s status or any other classification protected by applicable State/Federal/Local laws.

Mirum Pharmaceuticals provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.