Delivery Manager

The posting, as Mission Underwriting Services wrote it

About Mission Underwriting Services

At Mission Underwriters, we provide the capital, issuing paper, and reinsurance access you need to launch your own Program Administrator (PA) business quickly and efficiently. We offer non-recourse capital for qualified underwriters, giving you a manageable risk profile with potential equity upside. By taking care of administrative complexities like compliance, risk management, accounting, and HR, we free you to focus on what you do best underwriting and distribution. Our turnkey platform gets you into the market in just a few months, minimizing disruption to your key relationships. With access to our network of highly rated issuing carriers and reinsurance partners, you can secure coverage with less stress and uncertainty. Built from the ground up, our purpose-driven technology simplifies workflows, enhances responsiveness, and eliminates the burden of outdated legacy systems.

What We Offer

• Remote First Work Environment (US Based)
• Medical, Dental, Vision
• 401K, 401K Match
• Life and Disability Benefits
• Unaccrued Paid Time Off
• 11 Paid Holidays
• Employee Discounts
• Employee Assistance Program
• Educational Assistance Program
• Employee Referral Program
• Paid Parental Leave

Purpose

The Delivery Manager is responsible for coordinating and managing the successful delivery of projects, products, and technology initiatives. This role partners with cross-functional teams and external vendors to ensure initiatives are completed on time, in scope, and with high quality.

The Delivery Manager maintains department Roadmap, dependencies, identifies delivery risks, and provides clear progress updates to stakeholders. This individual serves as a key point of coordination among technology, operations, business partners, clients, and vendors throughout the delivery lifecycle.

Essential Duties/Functions

• Manage the day-to-day delivery of assigned products, services, and technology initiatives, ensuring alignment with established timelines, scope, and quality expectations.
• Coordinate activities across technology, operations, business, vendor, and other cross-functional teams.
• Facilitate project meetings, document decisions, and track deliverables, action items, risks, and issues through completion.
• Proactively identify delivery risks, resource constraints, competing priorities, and potential delays.
• Develop mitigation plans and escalate significant delivery concerns to the appropriate stakeholders.
• Partner with business and technology teams to clarify requirements, priorities, acceptance criteria, and delivery expectations.
• Develop and refine processes to create more efficient and repeatable project delivery.
• Monitor resource utilization, identifying and communicating potential variances.
• Support vendor relationships by tracking deliverables, service commitments, contractual obligations, and performance expectations.
• Participate in vendor performance reviews and doc

[…]
within the insurance industry.

Knowledge, Skills, and Abilities

• Strong project and delivery management skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to establish clear priorities, maintain accountability, and follow through on commitments.
• Ability to collaborate effectively with stakeholders at multiple levels of the organization.
• Strong analytical and problem-solving skills.
• Ability to identify delivery risks and develop practical mitigation plans.
• Experience preparing project status reports, dashboards, performance metrics, and leadership updates.
• Working knowledge of project management platforms such as Azure Devops, Jira, Trello, Asana, or similar tools.
• Understanding of Agile, Waterfall, or hybrid delivery methodologies.
• Working knowledge of vendor performance management and contractual service expectations.
• Basic knowledge of budget tracking, forecasting, and resource planning.
• Ability to facilitate productive meetings, resolve competing priorities, and drive decisions.
• Ability to work independently in a remote environment while remaining highly collaborative and responsive.
• Sound judgment and the ability to handle confidential or sensitive business information appropriately.

Working Conditions

• Requires a quiet work environment with regular sitting at a computer for extended periods of time.
• Occasional walking and standing, and lifting of up to 10 lbs.
• Regular use of hands and fingers.
• Frequent talking or hearing.
• Vision requirements: Close, distance, color, peripheral, focus and depth perception.

Additional Information

This is a remote position. Planned, in-office activities may be required on occasion (typically 2-4x per year).
You must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa.