GRC Specialist

The posting, as Mixpanel wrote it

About Mixpanel

Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com .

About the Role

Security at Mixpanel is not a "check-the-box" exercise. Our growing team is dedicated to understanding and managing security risks while enabling our engineering and product design partners to continue making world-class software.

Mixpanel's Information Security & Risk Management (ISRM) team is hiring a GRC Specialist to own the day-to-day operations of our GRC function. You'll be the first line of response for customer security requests and third-party risk work, keeping our pipeline moving so senior analysts can focus on risk judgment. This is a growth role with a defined path to GRC Analyst.

Responsibilities

• Customer security questionnaires: Partner with teams across the company to complete customer security questionnaires, and keep stakeholders informed of progress.
• Third-party risk management: Support our third-party risk management program by running vendor intake, gathering and verifying security documentation, and tracking each vendor's status as it moves through review, remediation, and renewal.
• Request management: Serve as the first point of contact for incoming GRC requests, triaging them and escalating items that need deeper review.
• Compliance operations: Follow up with control owners, vendors, and internal teams on open remediation and compliance items until they're closed, and triage alerts from our compliance monitoring platform.
• Content accuracy: Keep the information we share with customers current by flagging outdated or inconsistent content and driving the corrections.
• Automation and improvement: Use AI tools to streamline repetitive GRC workflows, proactively identify improvement opportunities, and document your work so the team can reuse it.

We're Looking For Someone With

• 1-2 years of experience in GRC, security compliance, vendor risk, or a related role
• Hands-on experience using AI tools (e.g. Claude Code, Claude Cowork) to automate repetitive GRC workflows
• Self-directed, resourceful, and comfortable with ambiguity, with the ability to make progress on incomplete requests with little direction, find information (documentation, tooling, internal teams)ask the right follow-up questions, and know when to escalate.
• Sound judgment and initiative, including using autonomy to make decisions within your scope, spotting areas for improvement, proposing solutions, and running with them while escalating larger changes.
• Understanding of risk management processes, including how risks are identified, assessed, and tracked, and how they apply across the third-party lifecycle (due diligence, risk assessment, remediation t

[…]
hieve far greater impact than any of us could accomplish alone.

• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 29,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.