Deployment Strategist

The posting, as monday.com wrote it

monday.com http://monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

Our team is growing and we are looking for a Deployment Strategist to join our Professional Services team! In this role, you will own the full arc of our most strategic services engagements, from the first conversation about what AI could do for a customer's business, through the delivery that builds it, to the value they realize from it. You will scope and price the services that move an enterprise from AI ambition to AI running in production, support the sale of that work alongside the Account Owner, and orchestrate the consultants and engineers who deliver it. You will stay with the engagement well past the build, accountable for turning what the customer bought into AI that is genuinely doing their work.

Please note that this is a hybrid position with three days/week in our New York City office.

About The Role

• Lead discovery with executives and process owners, then build the deployment strategy with them: which departments, workflows, and use cases move to intelligent, agent-driven execution on the monday AI work platform.
• Translate that strategy into a scoped and priced services engagement, owning packaging, effort and unit estimation, and the proposals and statements of work that carry it.
• Support the sale of services alongside the Account Owner, articulating the path from a customer's current state to AI in production for stakeholders from technical staff to executive sponsors.
• Define the work clearly enough for someone else to build it, capturing the outcome, the estimate, and the shape of the solution, then bring in the forward deployed consultants and engineers who execute it.
• Own timeline, budget, quality, risk, and commercial administration across your engagements, running one-time projects directly, overseeing execution on ongoing ones, and directing the resources assigned to you.
• Define the work plan with customers on ongoing engagements, deciding together which AI use cases to build next and in what sequence.
• Own AI value realization inside your engagements, tracking consumption against the plan agreed at sale and diagnosing where adoption gaps or unbuilt workflows hold it back.
• Identify and/or support the next outcome opportunity within your accounts, and drive the additional services needed to deliver it — expanding the engagement as new use cases and workflows are identified.
• Communicate status, risk, and progress to stakeholders at every level, manage escalations to resolution, and surface account risk and expansion signals to the Account Owner.
• Feed the practice from

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• Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
• Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
• Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
• A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

Visa sponsorship for this role is currently not available.

monday.com http://monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: The estimated annual base salary range for this role is $130,000 - $180,000. Actual compensation will be determined based on factors including education, training, experience, business needs, and work location. In addition to base salary, employees are eligible for either an annual discretionary bonus or a role-based, sales incentive plan. Certain roles may also include equity in the form of RSUs. Full compensation details, including any applicable bonus or incentive plan, will be provided in the hiring process.

monday.com http://monday.com offers a competitive benefits package, including comprehensive medical/dental/vision insurance, generous paid time off (vacation, holidays, personal leave and sick leave), fully paid parental leave, automatic 401(k) contributions, the opportunity to purchase company stock at a discount (ESPP), and more. Full benefits details are available upon request. Applications are accepted on a rolling basis with no set deadline.