Content Strategist, Amazon & Marketplace

The posting, as Monks wrote it

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About the Role

As a Content Strategist, Amazon & Marketplace, you'll own product content for our commerce clients on Amazon. You will plan what gets worked on and when, write and optimize the content, get it published in Seller Central and Vendor Central, and report on what it did for the client's search rank, traffic and conversion.

This is a hands-on role. You will work inside our existing process and tools, alongside account managers, ad managers, an offshore publishing team and the client directly. The goal of every listing is the same: help more shoppers find the product, help more of them convert, and set accurate expectations so the brand earns fewer returns and negative reviews.

This position is offered as an initial three-month contract, with a potential for extension.

Responsibilities

• Plan
• Join internal and client onboarding calls to understand priorities, scope, Brand Registry status and the client's in-house content resources.
• Run Content Gap Analyses from Pacvue Commerce exports to find missing or weak titles, bullets, descriptions, images and A+ Content across hero and secondary ASINs.
• Build and present a Content Calendar that prioritizes batches by revenue, ad focus, promotions, launches and seasonality, and keep it current through QBRs.
• Create
• Research each product, brand, competitor set and shopper profile, including Brand Analytics demographics and Amazon policy for compliance-heavy categories (baby, pet, supplements, health).
• Run customer review analysis on the client's and competitors' reviews to surface what shoppers value and what they complain about.
• Do keyword research in Helium 10 (Cerebro) and write titles, bullets, descriptions and backend search terms using Monks' AI listing tools, then edit every output for accuracy, brand voice, SEO, readability and Amazon compliance. No unsupported claims.
• Peer QA colleagues' work, manage client review (two rounds of revision) and defend recommendations with search volume data when a client edit works against best practice.
• Share approved keyword research with the ad manager so paid and organic work from the same keyword set.
• Publish
• Prepare and submit flat-file uploads in Seller Central and Vendor Central, using partial updates and verifying list price and cost on every VC upload.
• Troubleshoot rejected or stalled content: read processing summaries, fix errors, and open and chase Seller Central, Vendor Central and Brand Registry cases until the con

[…]
Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.

This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.