Senior Data Analyst, Production Support

The posting, as Natera wrote it

Important: this position will work on the Weekend Shift team, with the following rotation schedules:

• Tuesday-to-Saturday (including Tue, Wed, Thur, Fri, and Sat), 9AM-to-5PM.
• Sunday-to-Thursday (including Sun, Mon, Tue, Wed, and Thur), 9AM-to-5PM.

This position will rotate through the above work schedules quarterly, i.e., work in one rotation schedule for 3 calendar months, and then move to the other rotation schedule for another 3 calendar months.

This is an exciting opportunity in our Data Science Production Engineering (DSPE) department at Natera (a global leader in precision medicine and genomics testing), to provide critical data analytics support for our lab production operations. As a Senior Data Analyst for Lab Production Support in our DSPE Extended-Hours Support (ExHS) team, you will work in the Weekend Shift team (following the above two rotation schedules). You will have the opportunity to apply innovative data analytics solutions, directly support the most cutting-edge medical diagnostics and genomics applications, and make real & immediate impact to patients and healthcare providers, by providing timely & accurate data analysis support to Natera's production laboratories, as well as for other key business needs.

PRIMARY RESPONSIBILITIES

Technical Execution and Infrastructure

• Deliver timely data support to Lab Operations teams, unblock production issues, and improve patient results turnaround times.
• Apply statistical techniques to analyze complex datasets, diagnose operational issues, and support data-driven decision-making.
• Perform exploratory data analysis, identify trends, and work with stakeholders to interpret findings and drive continuous improvement.
• Design and implement automated solutions for recurring data analysis and production support workflows, improving operational efficiency and scalability.
• Extract, transform, and analyze data to generate actionable insights that support lab production operations and business decisions.
• Document analytical processes, best practices, and insights to ensure consistency and knowledge transfer across teams.

Process Improvement

• Develop and optimize solutions for efficient data retrieval and scalable performance on large and/or complex datasets.
• Learn and acquire operational efficiencies on new technologies and solutions developed by other DSPE teams.
• Train and coach junior team members on new technologies, procedures, and guidelines/best practices.

Cross-Functional Collaboration

• Collaborate with Lab Operations and Product teams to identify process issues, assist with root cause analysis, and provide product support.
• Represent the Data Science Production Engineering (DSPE) team in stakeholder meetings.
• Effectively and correctly escalate encountered issues to other DSPE teams.

QUALIFICATIONS

• Masters degree in Statistics, Mathematics, Computer Science, Engineering, Bioinformatics, Operational Research, or other related fields PLUS a

[…]
s include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com .

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information

• BBB announcement on job scams
• FBI Cyber Crime resource page