Principal Technical Partner Relationship Manager

The posting, as nCino, Inc. wrote it

Curious Minds. Bold Ideas. Extraordinary Impact .

We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together.

Job Summary

The Principal Partner Relationship Manager is responsible for managing a portfolio of technology and/or consulting partners within nCino’s ecosystem. This role leads efforts in relation to vetting and onboarding potential partners, business development and go-to-market strategies of existing partners, as well as ensuring the whole ecosystem is well-equipped to sell and deliver at scale. It requires robust cross-team collaboration across nCino departments including, but not limited to, Sales, Marketing, Product Development, and Customer Success to enhance the depth and scale of our consulting and technology partnerships. Externally, this role serves as the nCino champion for our partner ecosystem and is expected to cultivate relationships, problem solve and drive growth and expansion opportunities across all facets of the partnership.

Industry experience (Mortgage)
To be successful in this position, you should have a minimum of 8 years of experience in the mortgage or financial partnerships sector. Your previous accomplishments in building channels that support distributed salesforces will be essential. A deep understanding of loan officer behavior and market dynamics is necessary. Strong grasp of residential/commercial mortgage workflows, underwriting guidelines, and regulatory compliance. Proficiency in mortgage software and systems (e.g., ICE Encompass, AUS, CRM, PRM platforms, or custom LOS). This role will serve as an nCino leader in the loan industry. Solid communication, organizational, and relationship management skills are crucial for this role.

Responsibilities

• Manage and own the overall relationship between nCino and it’s more complex partner(s).
• Responsible for vetting and onboarding of new partners, and mentor and support more junior Relationship Managers on the team
• Performing risk management and mitigation, with the aim of helping both our partners and nCino to reliably achieve revenue and customer satisfaction goals.
• Build relationships with key leaders in nCino to understand product strategy and corporate goals which influence the partner relationships and program strategy.
• Forecast, track, and manage Partner Revenue goals and expectations.
• Establish deep relationships with key executives at all partners across the region and drive relationship building activities between our partners and internal teams.
• Serve as primary point of escalation for any departmental issues that are triggered by or impact external partners.
• Lead annual account planning sessions to cover all facets of the partnership – pipeline and forecasting, marketing activities including go-to-market initiatives, architecture and delivery reviews and feedback, etc.
• Establish and track all contractual documentation – s

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determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The base salary range for this job is

$93,900 — $159,600 USD

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com .

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.

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