Associate Director of Business Process & Operations

The posting, as Netradyne wrote it

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

Overview

The Associate Director of Business Process & Operations leads enterprise-wide business process transformation and operational excellence across multiple value streams (Go-To-Market, Finance, Operations, Supply Chain, Support, and Customer Success). Reporting to the Chief Operating Officer , this role owns process strategy, governance, and continuous improvement for critical business domains while building and mentoring a global team of two Business Process Managers—one based in the United States and one in India.

Responsibilities

This position’s primary objective is to translate business strategy into operational capability and ensuring sustainable, scalable processes that support global growth. The role bridges business leadership, operations teams, and technology partners, ensuring processes are optimized for business outcomes rather than technology constraints.

The Associate Director is accountable for

• Process architecture and governance across assigned domains
• Building, developing, and retaining a high-performing global team
• Driving significant business process improvement initiatives that impact revenue, cost, and customer experience
• Delivering efficient optimized business processes through automation with an emphasis in AI
• Ensuring alignment between business strategy and operational capability
• Leading cross-functional transformation programs with measurable business impact

The ideal candidate brings strategic process thinking, proven team leadership experience, and the ability to influence executives and peers without formal authority in a fast-paced, high-growth environment.

SCOPE OF ROLE

2 Business Process Manager direct reports

• Senior Business Process Manager, North America (San Francisco, California)
• Senior Business Process Manager, Global Shared Services (India)

Functional Accountability: Process governance, design, and continuous improvement across:

• Revenue Generation (Sales, Renewals, Customer Success)
• Financial Operations (Record-to-Report, Revenue Recognition, Billing, Subscription Management)
• Procure-to-Pay (Purchasing, Vendor Management, Invoice Processing)
• Supply Chain & Logistics (Inventory Planning, Allocation, Fulfillment)
• Customer Support (Ticket Management, Resolution, Quality Assurance)
• ESSENTIAL RESPONSIBILITIES

Business Process Strategy & Governance

• Own process architecture and governance framework across assigned domains; ensure processes are aligned with business strategy and scalable for global operations
• Establish process standards,

[…]
m members work from the office on Monday, Wednesday, and Thursday , with remote work on Tuesday and Friday .

Economic Package Includes

• Competitive Salary + eligibility for yearly bonus. The expected base pay range for this position is: Bay Area California $164,000-216,000, for Southern California $144,000-190,000
• Company equity
• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
• Generous PTO and Sick Leave
• 401(K) with generous company match
• Disability, Life Insurance and Ancillary Benefits
• And much more

California Pay Range
$144,000 — $216,000 USD

We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

If there is a match between your experiences/skills and the Company's needs, we will contact you directly.

Netradyne is an equal-opportunity employer.

Applicants only - Recruiting agencies do not contact.

Recruitment Fraud Alert!

There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com’ or ‘@us-greenhouse-mail.io’.

Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website .