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Senior Manager, Enterprise Customer Success

Netradyne · Nashville, Tennessee, United States; San Diego, California, United States · $150k–$195k

Posted by Netradyne on their careers site · View the original posting

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Open 66 days

The posting, as Netradyne wrote it

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

About the job

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

About Netradyne

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

Senior Manager, Enterprise Customer Success

Overview

The Senior Manager, Enterprise Customer Success is a senior customer-facing leader responsible for leading and developing a team of Customer Success Managers supporting Netradyne’s largest and most strategic enterprise customers.

This role combines executive leadership, customer strategy, operational excellence, and data-driven consulting to ensure customers maximize the value of Netradyne’s AI-powered fleet safety platform. The Senior Manager serves as a trusted advisor to executive stakeholders, guiding large-scale deployments, enterprise adoption strategies, change management initiatives, and measurable business outcomes.

In addition to leading a high-performing Customer Success organization, this individual will own the customer adoption strategy for enterprise customers deploying 1,000+ vehicles. This leader will develop scalable implementation frameworks, establish executive governance models, and ensure customers achieve rapid time-to-value while driving long-term retention, expansion, and advocacy.

The ideal candidate brings significant customer-facing leadership experience, success delivering core financial metrics, executive presence, strong business acumen, and a proven track record partnering with enterprise customers to drive transformational outcomes through technology adoption, analytics, and operational excellence.

Essential Functions

Executive Customer Leadership

  • Lead, coach, mentor, and develop a growing team of 8–10 Enterprise Customer Success Managers, with plans to scale the organization in line with enterprise growth.
  • Build a culture of customer advocacy, accountability, operational

[…]
for equipment, and does not use recruiting agencies that charge candidates fees of any kind.

Official communication regarding your application will only come from email addresses ending in @netradyne.com or @us-greenhouse-mail.io.

United States: $150,000 USD - $195,000 USD

San Diego Pay Range: $150,000 USD - $195,000 USD

Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website.

United States
$150,000 — $195,000 USD

San Diego Pay Range
$150,000 — $195,000 USD

We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

If there is a match between your experiences/skills and the Company's needs, we will contact you directly.

Netradyne is an equal-opportunity employer.

Applicants only - Recruiting agencies do not contact.

Recruitment Fraud Alert!

There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com’ or ‘@us-greenhouse-mail.io’.

Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website .