Project Coordinator

The posting, as New Era Technology wrote it

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

SUMMARY

Role : The Project Coordinator is responsible for supporting project management activities, ensuring that projects are completed on time, within scope, and within budget. This role involves coordinating tasks, managing schedules, and communicating with team members and stakeholders to facilitate project success as defined by the PMO.

PRIMARY DUTIES & RESPONSIBILITIES include but are not limited to:

• Planning and Scheduling :
• Plan and schedule project work orders based on priorities and resource availability.
• Coordinate with vendors, onsite contacts, and other trades as necessary to ensure project timelines are met.
• Coordinate with cross-functional teams to allocate resources and resolve conflicts.
• Review work orders and ensure all necessary information is available
• Progress Tracking and Documentation :
• Track and close-out work order tickets promptly upon completion, ensuring all documentation is accurately recorded.
• Submit completed work orders for billing promptly, ensuring all billing requirements are met.
• Maintain accurate records and documentation related to work orders.
• Monitoring and Communication :
• Monitor and evaluate the performance of work orders, maintaining accountability for meeting response-time targets and delivering quality service.
• Communicate proactively with customers, provide regular status updates, requested deliverables, and confirm successful completion for each work order.
• Adherence to SLAs and Performance Metrics:
• Ensure compliance with Service Level Agreements (SLAs) and accountability to Key Performance Indicators (KPIs), meeting established benchmarks for response times, quality, and project deliverables.
• Quality and Compliance :
• Ensure compliance with quality standards and operational procedures.
• Provide guidance and support to team members involved in executing work orders.
• Ensure detailed checklists for deliverables are followed. Validate each task is completed thoroughly and meets quality standards.
• Conduct thorough reviews of submitted wo

[…]
designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Below is the pay range of this position for considered candidates based on qualifications and experience.

Pay Range
$24 — $26 USD

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com . If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .