Director, Operational Readiness

The posting, as Nscale wrote it

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

About the Role

We're hiring a Director, Operational Readiness to build and lead Nscale's portfolio-level readiness capability, ensuring every new site, capacity expansion, and major infrastructure deployment is truly ready for production.

Reporting to the Sr. Director, Technical Program Management, you'll set up the readiness framework, gates, scorecards, and transition model that bring our infrastructure into steady-state operations. You'll work across Development, Construction, Commissioning, Technical Program Management, Network, Compute, Security, Procurement, Legal, vendors, and Operations to surface dependencies early, manage exceptions, and align readiness with customer and operational milestones.

Operational Readiness doesn't replace program delivery, technical acceptance, or on-site Operations. It connects them. You'll provide the common model and portfolio-level assurance that leadership relies on to make confident go-live decisions, and you'll lead a growing team of Sr. Project Managers and Technical Writers who carry out readiness across our sites and regions.

What You'll be Doing

Readiness Operating Model & Portfolio Integration

• Build and lead Nscale's Operational Readiness capability and team, establishing and continuously improving the readiness lifecycle, gates, standards, governance, and escalation framework
• Define minimum readiness requirements across people, process, technology, tooling, documentation, training, vendor support, monitoring, ownership, and risk
• Establish clear readiness interfaces with Development, Construction, Commissioning, Technical Program Management, Network, Compute, Security, Procurement, Legal, vendors, and Operations
• Build integrated readiness plans that connect milestones, gates, dependencies, evidence, ownership, and decisions, and drive cross-functional gaps to clear ownership and resolution
• Maintain forward visibility into upcoming sites, expansions, and infrastructure programs so readiness work starts early

Readiness Assurance & Transition

• Own the portfolio readiness scorecard as the single source for readiness reporting to executive leadership, cover

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estones, and make sure risks are explicitly owned rather than quietly passed on to Operations. The result is cleaner handoffs, fewer late blockers, and readiness that scales with Nscale's deployment pace.

What We Can Offer You

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀

Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨

Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support.

Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Nscale does not accept unsolicited candidate submissions from recruitment agencies.