Forward Deployed Product Manager (SF/NY)

The posting, as Ode with Anthropic wrote it

ABOUT ODE WITH ANTHROPIC

How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages?

Anthropic is defining frontier AI. Ode is the team bringing frontier AI into practice.

We are a team of experienced builders who care deeply about getting complex AI systems into production, with strong conviction about what makes them succeed. As Anthropic’s services venture, we tackle the hardest, most consequential AI problems for companies with real stakes, working closely with their Applied AI and Product teams to turn frontier technology into real world impact.

We're backed by Anthropic, Blackstone, Hellman & Friedman, Goldman Sachs, General Atlantic, Leonard Green & Partners, Apollo Global Management, GIC, and Sequoia Capital.

We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai.

THE ROLE

Our customers come to us with ambitious, often fuzzy goals. They want new AI capabilities (agents, workflows, skills) built on messy proprietary data that hold up at scale, and they often can't yet say what success looks like.

Your job is to turn those goals into AI-powered solutions that work in the real world, and to own the journey from project kickoff to live system to a tangible business outcome, not just a demo.

This is a technical, hands-on product role. You work directly in the AI systems you build with our engineering team: you prototype early, work with the data, run evals, and help hill-climb on quality. You make product-level technical calls yourself and act as a thought partner to the lead engineer on architecture, weighing short-term velocity against long-term extensibility.

You also work directly with clients. You build trust with their stakeholders and present the work to their leaders.

This is a forward-deployed, full-stack product role

• Part product manager: you decide what we build and why.
• Part builder: you prototype fast and get hands-on in the AI systems alongside our engineering team.
• Part delivery manager: you keep execution on track and keep client stakeholders aligned on progress, risks, and tradeoffs.
• Part "do whatever it takes" operator: you jump into the gaps to keep things moving.

WHAT YOU’LL DO

• Shape what we build and why. Translate ambiguous business problems into crisp problem statements, user journeys, and success metrics, and work with customers to define what "success" actually means.
• Turn messy problems into shipped solutions. Translate ambiguous needs into clear requirements and PRDs, and run planning with engineers. Bring focus to define what good looks like for an AI system, then the drive to get it there.
• Prototype to discover and derisk. Build working prototypes early to learn what users need and to surface the hardest technical risks before

[…]
FERENT

Joining a services-first startup is an exciting transition. Unlike a traditional product company, you'll own two to three 0-to-1 products a year and learn from dozens more at the same time. You have outsized autonomy on each product, but you won't have a year to polish a single system. It's fast-paced, highly varied, keeps you on the frontier of models and tooling, and is the best way in the world to master applied AI product management.

Many PMs look back at this as the biggest growth period of their career. But it's possible you won't like it and we recommend using the interview process to hear what our team members think.

OUR VALUES

• Overdeliver: We are writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world’s best applied AI team.
• Overuse AI: We obsessively explore and experiment with Claude to push the frontier of applied AI and share what we learn with our teammates.
• Over"engineer" the Culture: We’re building a culture that attracts and retains top applied AI talent, and we stress test large decisions through the perspective of our world class builders.

LOCATION

San Francisco, CA

New York City, NY

Work Arrangement: 4 days in-person, Fridays remote

BENEFITS

• 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills.
• 📈 401k with Matching: Invest in your future with our company-matched retirement plan.
• 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate.
• 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy.
• 🚑 Health FSA: Manage out-of-pocket health expenses effectively.
• 🚌 Commuter Benefits: Make your travel to work easier and more affordable.
• 🏥 Life Insurance: Providing peace of mind for you and your loved ones.
• 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit.

READY TO JOIN US?