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Senior UX Researcher, Mixed Methods

onX · Remote · Bozeman, Montana, United States; Missoula, Montana, United States; Open to Remote · $154k–$180k

Posted by onX on their careers site · View the original posting

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Open 43 days

The posting, as onX wrote it

ABOUT onX

We’re a team of builders, adventurers, and risk takers using technology to help people confidently explore the outdoors. Driven by our mission to awaken the adventurer inside everyone, we build products that optimize every outdoor experience and inspire confidence to get out and go further.

We’re a high-growth tech company. The pace is fast, the work takes grit, and ambiguity is part of the job. As the world changes around us, we adapt - continuously evolving how we build, prioritize, and deliver.

Our business moves quickly, and there’s real opportunity to shape what we build next. Each of our verticals - Hunt, Offroad, Backcountry, and Fish - is at a different stage of maturity, which means the challenges you encounter and the impact you have will vary depending on where you sit and what the business needs most.

We operate with an experimentation mindset, continually iterating and improving how we solve problems. We expect our people to use the latest tooling, including AI, thoughtfully and responsibly, pairing human judgment with technology to increase quality, speed, and impact.

Our impact comes to life through the products we build, in the stories of our customers, and in our growing commitment to land stewardship and recreational access.

ABOUT THIS OPPORTUNITY

onX is seeking a Senior User Experience (UX) Researcher, Mixed Methods with a passion for uncovering customer insights and a track record of turning research into real product influence. Your focus will span the full product lifecycle, combining generative, evaluative, and quantitative research to build a holistic picture of our customers. You'll be part of our UX Research team, where we help onX build a deep, ongoing understanding of our customers, so product decisions are grounded in how people actually explore the outdoors with onX, helping our teams build with confidence. This is a great opportunity to be part of a dynamic, growing company focused on making an impact on the business, and to shape how onX understands its customers at the moments that matter most. This role will serve as the link between what we learn from onX customers and how product and business teams act on it. This role will report to the UX Research Manager.

WHAT YOU'LL DO
Essential Job Duties & Functions

Own end-to-end research

  • Independently plan and run research, both qualitative and quantitative, across the full product lifecycle to shape strategy and sharpen the onX customer experience.
  • Know which method fits which question, and bring sound judgment to every call you make: balancing speed with rigor, weighing tradeoffs honestly, and making decisions that keep your conclusions credible and your team confident in them.

Build cross-functional partnerships and influence to scale impact

  • Build deep knowledge of our customers and products so you can spot the right questions before anyone asks, challenge assumptions, and help shape product strategy and priorities.
  • Build close, t

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and amazing outdoor industry perks

  • Annual “Get Out, Get Active” funds to fuel your active lifestyle
  • Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com .

Position open until filled.

#LI-Remote
At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us!

onX Maps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at onXmaps.com or directly via our LinkedIn page.

onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our Privacy Policy .

As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.