Property Claims Adjuster (Remote US, MST/PST)

The posting, as Openly wrote it

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READY FOR YOUR NEXT CHAPTER?

Build the future of insurance with a team that values simplicity, empathy, and innovation.

Openly is redefining the insurance experience, replacing decades of complexity with clarity and modern technology. We’re the insurance provider people trust and the partner independent agents choose.

WHAT SETS US APART

• Technology that delivers: We use data to modernize underwriting and deliver tailored insurance solutions that fit how people actually live.
• Superior protection: Highly customizable coverage designed around what policyholders need.
• Effortless from quote to claim: Simple, intuitive workflows for independent agents and fast, human-centered care for policyholders.

OUR CORE VALUES

Our people are as important as our product. Collaboration, open communication, and work-life balance aren't just nice-to-haves, they’re at the core of how we operate.

We look for people driven by integrity, empathy, teamwork, curiosity, and urgency, because a great company starts with the right people.

DIVERSITY, EQUITY, & INCLUSION

We embrace individuality because everyone deserves to work somewhere they belong. We’re committed to building an inclusive culture that spans race, gender, age, religion, identity, and background.

JOB SUMMARY

The Property Claims Adjuster is a core individual contributor role within Openly’s Property Claims organization, responsible for managing homeowner property claims from first notice of loss through resolution. This position demands a combination of technical claims expertise, strong customer focus, and meticulous attention to detail; someone who can investigate losses thoroughly, produce accurate estimates, and deliver a superior policyholder experience at every touchpoint. The ideal candidate handles every file with integrity, approaches policyholders and claimants with genuine empathy, remains curious about coverage and causation, partners effectively with vendors and teammates, and brings urgency to resolving every claim.

This is a remote position open to US candidates, with a preference for individuals residing in the Mountain (MST) or Pacific (PST) time zones.

KEY RESPONSIBILITIES

CLAIM INVESTIGATION & COVERAGE ANALYSIS

• Manage end-to-end property claim handling from FNOL through closure, including supplements, ensuring timely and accurate resolution.
• Conduct thorough investigations including review of policy terms, coverage analysis, and determination of liability.
• Examine claims for potential subrogation opportunities and identify potential fraudulent issues.
• Determine the appropriate method of inspection (virtual, field, or third-party) based on claim complexity and circumstances.
• Conduct virtual inspections using video, AI-assisted tools, and other emerging technology platforms.

ESTIMATING & FILE DOC
[…]
ell" program: A $50 / month stipend dedicated to your personal health and wellness.

• Volunteer hours & referral rewards: Paid time off to give back to your community, plus generous financial rewards for referring great talent.

Note: Select roles may also be eligible for cash incentives or sales commissions. Eligibility for all compensation and benefits is governed by applicable plan terms.

OUR HIRING COMMITMENT

Our process is designed to be transparent, respectful, and human. At every step, you’ll get to showcase your strengths, ask tough questions, and find out if Openly is the right fit.

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.

We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.