Forward Deployed Engineer

The posting, as Origin wrote it

About Origin

Origin is building the endpoint AI observability platform https://www.originhq.com/blog/what-is-ai-observabilityfor AI-adopting organizations. We believe that organizations should not adopt AI on their endpoints without observability in place, and we want to be the platform that maximizes the productivity & safety of that adoption.

The company exists to maximize the diffusion of intelligence inside an organization, maximize the productivity of agentic systems and the humans driving them, keep agent actions traceable end-to-end so that when a user asks for something in a prompt they can verify the agent actually did what was expected, and give organizations one interface to answer the hardest questions they have about how work gets done.

Our platform monitors and protects some of the most important organizations in the world. We are backed by Sequoia Capital, Brightmind Ventures, IA Ventures and other top firms.

Role

Origin is seeking a Forward Deployed Engineer to own the gap between a customer having Origin deployed and the customer realizing meaningful, expanding value from it.

This is a customer-embedded product engineering role - not a traditional Sales Engineer, Technical Account Manager, or support role. You will work directly inside customer environments, study how AI is actually being used, uncover valuable problems the customer may not yet know how to articulate, and build the first solution. You will then turn what you learn into reusable product leverage for Origin.

You will spend most of your time building: querying traces, creating signals and analytical workflows, developing integrations, prototyping new capabilities, and contributing production code when a missing capability stands between a customer and a meaningful outcome. The right person is equally credible writing a query or pull request, leading a technical working session, and explaining to an executive why the result matters.

Travel may be required for this role, up to approximately 20%.

Responsibilities

• Own technical value realization for a portfolio of strategic customers, from first live data through durable adoption and expansion.
• Work directly inside customer tenants and systems to understand their AI workflows, operational constraints, and most consequential problems.
• Independently interrogate traces using Origin's dashboard, SQL and ClickHouse, APIs, and MCP-based tools and bring customers useful discoveries rather than waiting for them to specify what should be built.
• Turn discoveries into working artifacts, such as queries, canvases, dashboards, signals, integrations, workflows, prototypes, and production code.
• Lead technical discovery with customer engineers, security teams, AI platform teams, and executives, translating ambiguous business problems into tractable technical work.
• Scope and deliver customer-specific solutions while exercising judgment about what should remain bespoke and what should become p

[…]
u are technically useful, candid, calm, and enjoyable to work with.

• Daily fluency with modern AI development tools and excitement about working at the frontier of enterprise AI adoption.

Nice to Haves

• Prior experience in forward deployed engineering, technical consulting, professional services, solutions engineering, or another customer-facing role where you personally shipped the solution.
• Early-stage startup experience or experience as a technical founder or early engineer who built a product from scratch.
• Experience building dashboards, detections, analytical workflows, or data products on top of high-volume event or telemetry data.
• Experience with enterprise identity, SSO, endpoint management, observability, SIEM/SOAR, cloud infrastructure, or security operations.
• Experience with AI agents, LLM applications, evaluation systems, MCP, model gateways, or agent observability.
• Operating system fundamentals across Windows and/or macOS, including processes, memory, system security mechanisms, and resource-constrained software.
• Background in security operations, incident response, red teaming, or endpoint security products such as EDR/XDR platforms.
• Experience with AWS, GCP, or Azure; Docker and Kubernetes and infrastructure-as-code tools such as Terraform.
• Domain expertise in industries such as healthcare, financial services, manufacturing, supply chain, or technology.

Working at Origin

Origin is a fully remote team across the US & Canada, built on trust, autonomy, and excellence. We empower our team to take ownership, move with purpose, and continuously improve. Our culture values top performers who align with our mission and embrace high standards. We offer generous healthcare, flexible PTO, and home-office support, ensuring our team has the freedom and resources to thrive. While we move fast, we prioritize quality, collaboration, and remain committed to building impactful security solutions with precision.