Director, Product Management

The posting, as Pacvue wrote it

About Us

Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces, including Amazon, Walmart, Target, and Instacart. Through Pacvue and Helium 10, our enterprise and SMB platforms, we empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology to win in today’s rapidly evolving commerce landscape.

At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.

About the role

We are seeking a Director of Product Management to drive execution across Helium 10’s product portfolio and to lead the product managers who deliver it. This role runs the discovery and delivery of our innovation agenda beyond the Amazon marketplace seller — into direct-to-consumer and multi-channel commerce, Walmart and TikTok, and AI-native experiences. This director will be responsible for turning agreed priorities into a sequenced, resourced roadmap and for making sure the team ships it on time and at quality.

Innovation is central to this role, and it is hands-on work. The Director of Product Management will run our new-product pipeline: validating, building, and launching the bets that open new revenue lines and new audiences. That means running structured discovery with sellers and brands, prototyping and testing quickly, defining what success looks like before we build, and retiring ideas that don’t earn their place. This leader will bring rigor to how we evaluate emerging opportunities — AI agents, autonomous workflows, and adjacent channels — and work with go-to-market teams to land them with customers.

Innovation into direct-to-consumer expansion is a core focus. As brands diversify across Shopify and their own storefronts, Google, and social commerce, our portfolio has to follow them. This director will lead the discovery, requirements, and delivery of the features that serve a DTC-first brand, and partner closely with product marketing, growth marketing, and sales to bring those products to market.

This is a hands-on, execution-first role. Sets strategy and direction for the function while also driving execution hands-on. You will run weekly operating cadences, review specs and requirements, unblock your team daily, and stay close enough to the detail to catch problems before they reach a release. The role is based in the United States and requires regular, direct contact with customers: discovery interviews, advisory sessions, and time in the field with brands and agencies. Deep familiarity with marketplace e-commerce, direct-to-consumer e-commerce, and SaaS product-led growth environments is strongly preferred.

This role reports to the VP of Product Strategy & Ops and manages the product management function globally, leading both th
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andscape across both marketplace (Amazon, Walmart, TikTok) and direct-to-consumer (Shopify, owned storefronts) models , with the judgment to shape where the company competes next.

• Working fluency with AI- and ML-enabled products — agents, generative creative, LLM-driven workflows — and the judgment to tell durable value from hype.
• Strong customer discovery craft: comfortable running interviews and focus groups directly, synthesizing qualitative signal, and defending decisions with evidence.
• Experience directly managing distributed product teams, and influencing engineering and design organizations outside your reporting line.
• Analytical rigor with tools such as Amplitude, Tableau, or SQL, and proficiency in agile product development methodologies.
• Exceptional operational execution and attention to detail, with the communication skills to influence senior stakeholders.

Benefits

• Flexible Paid Time Off
• Paid Holidays and Floating Holidays
• Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
• 401k with Employer Match
• Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
• Paid Parental Leave
• Company-subsidized membership to Wellhub and Peloton
• Fertility and family-building support through Carrot

The annual base salary range for this position is $190,000-220,000 USD. The actual salary will vary depending on the applicant’s experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue’s highly attractive incentive plans, full details will be provided during the recruitment process.

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Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.