Senior HR Business Partner

The posting, as PagerDuty wrote it

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

We're seeking a Senior HR Business Partner II who will be instrumental in cultivating our high-performance, collaborative culture and impacting business success through our people. You'll partner directly with global leadership to drive strategic decisions around organizational design, employee retention and development, and employee relations. As a key team member, you'll assess, develop, coach, and influence our talent and leaders. This is a dynamic, hands-on position ideal for someone who thrives in the fast-paced environment of a rapidly scaling organization.

How You Impact Our Vision

• Demonstrate exceptional relationship-building abilities, cultivating trust and rapport with diverse, global stakeholders including client groups and cross-functional partners to drive collaboration, resolve conflicts, and achieve shared business objectives.
• Partner with senior-level business leaders as a strategic HR consultant, using data-driven insights to identify organizational challenges and develop solutions with measurable ROI.
• Coach senior leadership through complex people decisions while partnering on span of control optimization, workforce planning, and strategic organizational design initiatives that drive business growth and operational efficiency.
• Effectively influences stakeholders across all levels, anticipate decision impacts across the organization, and drive creative solutions that ensure buy-in and successful implementation.
• Facilitate comprehensive change management activities including stakeholder alignment and execution, leverage industry best practices (e.g. Prosci and ADKAR), and enable leaders to influence adoption through structured frameworks and targeted messaging.
• Support management in the planning and execution of critical organizational programs including annual merit and equity cycles, talent assessments, succession planning and other strategic HR programs requiring cross-functional collaboration and stakeholder management.
• Manage complex employee relations cases including workplace investigations, disciplinary actions, and conflict resolution while ensuring compliance with global employment laws and company policies.
• Evaluates and champions the adoption of AI-enabled HR analytics to imp

[…]
on to PTO

• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy .

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

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