CA - Senior Claims Adjuster, Worker's Compensation
Pie Insurance · Remote · United States · $95k–$120k
Posted by Pie Insurance on their careers site · View the original posting
Draft this job a résumé tailored to it, and the application filled in
draft's reading
Open 108 days
Hiring? Uncertain · Open 108 days.
The posting, as Pie Insurance wrote it
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.
The Senior Claims Adjuster will play a critical role in delivering quality claim file management and an industry-leading customer claims experience., This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers.
How You’ll Do It
Claims Technical Management
- Independently handle all aspects of the workers’ compensation claims from set-up to closure.
- Evaluate and handle high dollar, high exposure, complex claims.
- Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change.
- Mitigate the complex exposure while achieving the best outcome.
- Determine timely and accurate compensability decisions within statutory requirements.
- Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices.
- Ability to present claims to senior management, internal and external stakeholders.
- Timely administration of statutory medical and indemnity benefits throughout the life of the claim.
- Comply with all applicable statutory guidelines, rules, and regulations.
- Control legal activity with defense counsel through the litigation process while managing legal fees and costs.
- Prioritize early resolution opportunities, evaluate claim exposure and negotiate settlement.
Claims Customer Service
- Serve as a point of contact for our partner agents and customers to provide general claim guidance and help set claim process expectations.
- Assist as necessary in providing claim status to agents and insureds, coverage verification and loss run reports, etc.
- Provide excellent customer service to internal and external customers and business partners.
- Advocate to ensure that Pie has a leading claims customer experience.
- Work to continuously improve our claims operations and look at opportunities and gaps in claim service, handling SOPs, protocols and processes.
The Right Stuff
- High School Diploma or equivalent is required.
- Bachelor's Degree or equivalent experience with some college coursework is preferred.
- Minimum of 5-years workers’ compensation claim adjusting experience is required (carrier background, preferred).
- Claims experience handling California WC claims is required.
- Ability to evaluate and identify high dollar,
[…]
are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.
Base Compensation Range
$95,000 — $120,000 USD
Compensation & Benefits
- Competitive cash compensation
- Comprehensive health plans
- Generous PTO
- Future focused 401k match
- Generous parental and caregiver leave
- Our core values are more than just a poster on the wall; they’re tangibly reflected in our work
Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.
Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.
Location Information
Unless otherwise specified, this role is remote. Remote team members must live and work in the United States ( territories excluded ) and have access to reliable, high-speed internet.
Additional Information
Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Pie Insurance participates in the E-Verify program. Please click here , here and here for more information.
Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy .
Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.