Senior Operational Product Manager
Pie Insurance · Remote · United States · $115k–$145k
Posted by Pie Insurance on their careers site · View the original posting
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Mid level
Open 79 days
The posting, as Pie Insurance wrote it
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.
In this Individual contributor role, the Senior Operational Product Manager drives cross-functional operational improvement initiatives across multiple business domains. They design and implement programs that increase efficiency at scale, bridging operational execution with strategic enterprise thinking, and building stakeholder relationships to influence organizational change. The Senior Operational Product Manager will use proven methodologies to identify multi-domain improvement opportunities and deliver measurable business value. As a member of the Operational team, the Senior Operational Product Manager will create sustainable operational advantages through process improvement and systems designed to compound value over time.
Pie organizes improvement work through the Ephemeral Team model. Cross-functional teams form around Opportunities and Deliverables. In this model, not every solution is custom software. Many high-value outcomes are process change, operational system design, workforce and vendor design, and AI-assisted or low-code operational tooling. This role operates at that intersection: applying the Operational Excellence Model across domains while helping teams redesign how work runs as automation and agentic tools mature.
How You'll Do It
Multi-Domain Program Leadership
- Lead operational excellence programs across 2+ business domains, learning and independently applying our proprietary Operational Excellence Model to identify strategic improvement opportunities aligned with business objectives.
- Coordinate cross-functional teams to build improvement portfolios that maximize value creation across assigned domains while developing understanding of competitive landscape and market positioning implications.
- Successfully execute 10-12 major operational transformation programs annually with strong stakeholder adoption rates and demonstrated impact lasting 18+ months.
- Achieve measurable efficiency improvements across 2+ domains within the first year, with documented cross-organizational metrics and sustained cost savings.
Cross-Domain Process Architecture
- Independently manage complex operational challenges from discovery through delivery, breaking down ambiguous problems into comprehensive improvement initiatives while executing solutions that span multiple domains.
- Orchestrate stakeholder relationships and dependencies across multiple concurrent initiatives while demonstrating advanced judgment in resource allocation and timeline management.
- Progress from optimizing individual domains to architecting integrated
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are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.
Base Compensation Range
$115,000 — $145,000 USD
Compensation & Benefits
- Competitive cash compensation
- Comprehensive health plans
- Generous PTO
- Future focused 401k match
- Generous parental and caregiver leave
- Our core values are more than just a poster on the wall; they’re tangibly reflected in our work
Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.
Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.
Location Information
Unless otherwise specified, this role is remote. Remote team members must live and work in the United States ( territories excluded ) and have access to reliable, high-speed internet.
Additional Information
Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
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Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.