VP, Claims Adjudication
Pie Insurance · Remote · United States · $200k–$260k
Posted by Pie Insurance on their careers site · View the original posting
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Open 95 days
Hiring? Uncertain · Open 95 days.
The posting, as Pie Insurance wrote it
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.
As the Vice President of Claims Adjudication, reporting to the Chief Claims Officer, your purpose will be to collaborate in the design and execution of Pie's claims strategy and programs. In this role, you will lead Pie's claims adjudication function, ensuring the delivery of optimal claim outcomes and exceptional customer experiences. You are responsible for strategically building and leading a claims adjudication organization that executes on the overall claims strategies. You will be fostering relationships at every level both internally with team members and other senior leaders, as well as externally, working to build relationships with key partners in the industry.
How You'll Do It
Claims Adjudication Leadership
- Lead and oversee Pie's claims adjudication function across all jurisdictions.
- Plan and direct all aspects of claims adjudication operations, overseeing daily and long-term activities.
- Responsible for implementing claims programs for workers' compensation.
- Serve as the lead claims adjudication authority, bringing expert claims experience to the Pie Executive Team.
- Direct the quarterly review and settlement of large loss and catastrophe claims.
- Develop and guide claims adjudication procedures and policies to enhance the processing, investigation, and settlement of claims.
Claims Strategy Collaboration
- Collaborate with the Chief Claims Officer in the design and execution of Pie's overall claims strategy.
- Contribute claims adjudication expertise and insights to inform enterprise-wide claims initiatives.
- Partner with Claims leadership on strategic planning and departmental objectives.
- Ensure claims adjudication operations align with and support broader Claims strategy.
Organizational Development & Scaling
- Determine claims adjudication team organizational structure, expectations, span of control, and role expectations and KPIs.
- Develop claims adjudication objectives and goals in support of Pie's OKRs.
- Develop, measure and coach to performance and productivity goals and measurements (KPIs) for claims adjudication team members.
- Build strong claim talent, expertise, and customer focused team members.
- Responsible for cultivating a diverse, equitable, and inclusive culture within the claims adjudication team.
- Lead and develop a team of Directors and Senior Managers, including setting and tracking goals, assigning and reviewing work, managing processes and staff activities, performance management, coaching and mentoring.
Financial & Performance Accountability
- Responsible for fiscal repor
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are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.
Base Compensation Range
$200,000 — $260,000 USD
Compensation & Benefits
- Competitive cash compensation
- Comprehensive health plans
- Generous PTO
- Future focused 401k match
- Generous parental and caregiver leave
- Our core values are more than just a poster on the wall; they’re tangibly reflected in our work
Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.
Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.
Location Information
Unless otherwise specified, this role is remote. Remote team members must live and work in the United States ( territories excluded ) and have access to reliable, high-speed internet.
Additional Information
Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Pie Insurance participates in the E-Verify program. Please click here , here and here for more information.
Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy .
Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.