Chief of Staff

The posting, as Pindrop wrote it

Who We Are

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

Is this identity synthetic? Detect AI-generated and manipulated voice and video.
Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

The Role

We're hiring a Chief of Staff to sit at the right hand of our CEO during a period of rapid growth. This isn't an administrative role; it's a strategic and operational multiplier. You'll help the CEO and leadership team move faster and think more clearly by managing the flow of information, decisions, and follow-through across the company.

This role increasingly requires genuine AI fluency, not as a "nice to have" tool skill, but as a core way of operating. You'll be expected to use AI to accelerate your own output (synthesis, research, drafting, modeling) and to help the leadership team think through where AI changes the company's operating model, competitive position, and workforce. You don't need to be a machine learning engineer, but you should be someone who is already using AI tools daily to work faster and better, and who can bring that fluency into how the exec team plans and operates.

What you’ll do

Plan

• Own the rhythm of business, the cadence of OKR reviews, ELT syncs, and board prep - so leadership always knows where the business stands and what needs a decision now vs. later.
• Identify key internal issues, market trends, and the data/metrics that matter, feeding the annual planning process (OKRs), quarterly offsites, and weekly leadership meetings
• Help the CEO and ELT track progress against strategic bets and flag risks before they become fires

Execute

• Set agendas, drive discussion, and own notes and action items for CEO and leadership meetings
• Drive cross-functional alignment - Act as the connective tissue across Teams when a decision stalls - diagnosing why, and forcing resolution. Chase down the dependencies and decisions that get stuck when necessary.
• Use AI tools to speed up your own

[…]
ning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.

US Base Pay Range
$230,000 — $286,000 USD

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI - A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.