Senior Product Manager, Agent Identity Management

The posting, as Pindrop wrote it

Who We Are

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

Is this identity synthetic? Detect AI-generated and manipulated voice and video.
Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

What you’ll do

AI agents are becoming participants in customer and enterprise interactions. Organizations need more than a signal that a caller or participant is AI: they need to establish who the agent is, whom it represents, what it is permitted to do, and what evidence supports that decision. Pindrop is extending its real-time identity trust platform to help enterprises safely service authorized AI agents across communication channels, with verifiable identity, delegated authorization, risk-based controls, and auditable proof of access.

As Senior Product Manager, Agent Identity Management, you will take primary ownership of this emerging product area-from customer validation and product strategy to MVP execution, customer adoption, and commercialization. You will work autonomously with Research, Engineering, Security, Design, and go-to-market teams, making informed technical and commercial trade-offs while building a scalable enterprise offering. This is a hands-on individual-contributor role for someone who owns outcomes, not just a feature backlog.

• Own the product vision and roadmap for agent identity management: agent identification, identity verification, authorization signals, and secure servicing decisions, beginning with real-time voice interactions and expanding as customer needs validate.
• Lead customer discovery with enterprises, contact center leaders, security and identity teams, and agent ecosystem partners; translate workflows, threat models, and trust requirements into prioritized product opportunities.
• Define end-to-end experiences for agent registration or discovery, verified agent claims, delegated user or business authority, risk-based step-up, policy integration, and evidence-rich audit trails - w

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ning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.

US Base Pay Range
$150,000 — $190,000 USD

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI - A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.