Account Specialist

The posting, as PLTFRM wrote it

ABOUT PLTFRM

PLTFRM is an industry-leading, tech-enabled omnichannel commerce growth partner helping consumer brands win wherever people shop. Through specialized teams and connected capabilities across sales, retail execution, e-commerce, media, analytics and supply chain, all powered by proprietary data and AI, we help emerging and established brands expand distribution, scale smarter and accelerate growth. Our technology turns retail and consumer signals into faster decisions and sharper execution, so our partners can move at the speed of today's shopper.

Founded in 2005, more than 700 PLTFRM employees support over 800 brand partners across digital, mass, club, natural and conventional retail channels, including Amazon, Walmart, Target, Best Buy, Costco, Whole Foods Market, TikTok Shop and other leading retailers and marketplaces. Together, we influence more than $12 billion in annual retail sales across categories ranging from food and wellness to pet, electronics and general merchandise.

Built on authentic relationships, progressive thinking and undeniable execution, PLTFRM is a place for people with an entrepreneurial spirit who are hungry to win and driven to add value. The people who thrive here are team-oriented problem solvers who care deeply about their work, their clients and one another. We give talented people the opportunity to take ownership, build meaningful partnerships and help great brands reach more consumers.

If you set a high bar for yourself and then look for ways to clear it, you'll fit right in. We're looking for ambitious, self-motivated people who want their work to make a visible impact and who are ready to grow as fast as the brands we serve.

ABOUT THE ROLE

PLTFRM is looking for an Omni Account Specialist to serve as the hands-on execution lead supporting our clients' omnichannel retail businesses. This role is responsible for the day-to-day tactical work that keeps accounts accurate, organized and moving forward, with a focus on reporting, item setup, catalog management, digital content and replenishment execution.

You'll work closely with Account Management, Analytics and Digital teams to pull and compile data, maintain critical account information, execute recommendations and flag issues or opportunities that require additional analysis or action.

This is an ideal role for someone who is highly organized, detail-oriented and comfortable working directly within retailer systems and data. You enjoy getting into the details, solving problems and making sure execution happens accurately and on time.

WHAT YOU’LL OWN

Reporting & Tracking

• Pull and compile weekly sales and performance data, including 3P, content, advertising and other metrics not captured through automated reporting.
• Maintain ad hoc reporting and trackers across sell-through, rollbacks, new items, Speed-to-Shelf, seasonal programs, price increases and other business priorities.
• Pull and maintain weekly OTIF reporting.
• Compile mo

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l, CPG, e-commerce, omnichannel or account management environments.

• Hands-on experience working with retailer systems, item setup, catalog management, reporting or replenishment strongly preferred.
• Walmart and/or Sam's Club experience is a plus, particularly experience with Supplier One or similar retailer platforms.
• Strong Excel skills and comfort working with large sets of sales, item and operational data.
• Ability to pull, organize and validate data accurately while identifying potential issues that require further investigation.
• Strong attention to detail and a high level of ownership over execution and follow-through.
• Ability to manage multiple deadlines, priorities and client needs in a fast-paced environment.
• Strong written and verbal communication skills.
• Comfortable working cross-functionally with Account Management, Analytics, Digital and other teams.
• A proactive, problem-solving mindset with the ability to identify an issue, flag it to the appropriate partner and drive execution through resolution.

WHAT PLTFRM OFFERS

• Competitive salary and bonus eligibility
• Comprehensive benefits package
• 401K + Company match
• Unlimited PTO
• A high ownership, high performance, high collaboration culture
• The opportunity to work with leading consumer brands and shape the future of commerce

EQUAL EMPLOYMENT OPPORTUNITY

PLTFRM is an equal opportunity employer . W e do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, national origin, age, disability, or any other characteristic protected by applicable laws. We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive.

PLTFRM provides reasonable accommodations throughout the recruitment process. If you need an accommodation to apply, interview or participate in any part of the hiring process, please let us know.