Technical Project Manager

The posting, as Pointr wrote it

OUR STORY

Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.

As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.

OUR STORY

Pointr is the market leader in Indoor Mapping, Location, and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.

As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.

ROLE OVERVIEW

Technical Project Managers (TPMs) drive our clients’ success. They’re strong communicators and problem-solvers who combine project leadership with the technical know-how to get complex deployments across the finish line.

At Pointr, our TPMs partner closely with clients and internal teams to deliver premier indoor technology solutions. They thrive in a fast-paced, collaborative environment where they’re empowered to take ownership and are excited to leverage cutting-edge technology to create the future of indoor experiences. You’ll lead multiple client projects from planning through deployment, working across client stakeholders and Pointr’s technical teams to keep projects moving and deliver a great client experience.

This role also includes occasional travel (10–15%), primarily to support hardware installations and on-site client needs.

CORE RESPONSIBILITIES

• Own requirements gathering, project planning, implementation, and deployment support for global clients and partners
• Support existing customers through upgrades, expansions, and additional product integrations
• Work directly with clients and technical teams to identify and resolve mapping and wayfinding issues
• Help commercial and technical stakeholders understand Pointr’s solutions and deployment process
• Collaborate with developers, designers, and deployment managers to integrate Pointr’s technology with client applications
• Investigate and troubleshoot hardware and software issues alongside Pointr’s delivery teams
• Lead client status meetings and manage scope, timelines, and priorities across multiple concurrent deployments
• Become an expert in Pointr’s product suite, helping clients get the most from our technology and bringing their feedback back to the product

[…]
tion, thoughtful challenges, and open feedback.

We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.

We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.

We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.

A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS

While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.

On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.

Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.