Senior Consultant, Patient Experience

The posting, as Qualtrics wrote it

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior Consultant, Patient Experience

Why We Have This Role

Patient experience directly shapes the success and quality of modern healthcare organizations. In this senior role, you will take full ownership of driving strategic transformations, translating complex patient experience analytics into clear, high-impact execution roadmaps. You will manage end-to-end consulting engagements, partner directly with C-suite leaders and boards, and expand client pipelines while driving core business growth. Working alongside internal Strategic Consulting leaders, you will mentor team members and deliver measurable improvements in patient and employee experience. If you are eager to lead end-to-end engagements and shape the future of healthcare consulting, this role offers the platform to make a lasting impact.

How You’ll Find Success

• Owns End-to-End Delivery: Flawlessly manages client engagement scope, timelines, budgets, deliverables, and measurable outcomes.
• Influences at the C-Suite Level: Builds and sustains trusted advisor relationships with executive leaders, health system boards, and clinical teams.
• Drives Business Development: Proactively identifies market trends and client needs to originate opportunities, grow pipelines, and expand account revenue.
• Translates Analytics to Strategy: Masterfully converts complex quantitative and qualitative data into compelling executive-level strategy and recommendations.
• Fosters Collaborative Innovation: Connects internal cross-functional expertise and tools to client priorities while contributing to proprietary consulting methodologies.
• Facilitates Transformation: Dynamic trainer and workshop facilitator capable of driving meaningful engagement and sustainable knowledge transfer across all organizational levels.

How You’ll Grow

• Step into senior engagement ownership, managing comprehensive project scope, budgets, and cross-functional team

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unity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act , Equal Opportunity Employment , Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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For full-time positions , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits .

Remote Base Annual Pay Transparency Range
$126,000 — $153,000 USD