Services Operations Analyst - GTM Operations

The posting, as Qualtrics wrote it

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Services Operations Analyst - GTM Operations

Why We Have This Role

As a part of our team, you will focus on creating internal programs, plays, and content targeted at our biggest growth opportunities and risk areas for our GTM teams. You will work closely with members of the Qualtrics Leadership, Customer Success, Sales, Product Management, Product Marketing, Solution Strategy, and Enablement teams to help identify strategic priorities for the business, develop go-to-market plans, and help the team execute on product-focused initiatives.

How You’ll Find Success

• Able to build and maintain strong senior relationships. Can push senior leaders to make decisions and take action.
• Can drive consensus with various stakeholders and is able to align on next steps and take action to move forward through very ambiguous situations.
• Able to execute and finish large impact projects while designing scalable and repeatable processes.
• Enjoys working with and leading others who aren’t part of their specific organization. Understands how to build credibility and influence others to achieve an objective.
• Strong data analytics and translation skills. Ability to find key themes in the data, develop strategies based on the themes.

How You’ll Grow

• In this role, you will be able to grow from handling one part of a very large project all the way up to owning a large program that has executive sponsorship
• You will be able to dig into details of spreadsheets and present to C level executives
• You will have autonomy to identify large company challenges and put together a plan and go and fix them

Things You’ll Do

As a member of the GTM Programs team, you will be working on critical field programs that span all product lines and align to company big bets. Our team members will contribute to these high-priority initiatives by taking part in the planning, project management, and execution of these
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oyer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act , Equal Opportunity Employment , Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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For full-time positions , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits .

Washington State Base Annual Pay Transparency Range
$127,500 — $155,000 USD