Associate Director, Client Media Solutions

The posting, as Real Chemistry wrote it

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry Media is a healthcare-focused media, analytics, technology, and customer engagement organization dedicated to helping life sciences brands create more meaningful customer relationships. Through integrated media, omnichannel strategy, CRM, analytics, and engagement solutions, we help clients design and activate connected experiences across the healthcare ecosystem.

The Associate Director, Client Experience (Media) leads integrated media and omnichannel planning across complex pharmaceutical and life sciences accounts. This role is responsible for translating business objectives, customer insights, and audience needs into strategic media programs that engage healthcare professionals, patients, and caregivers while driving measurable business performance.

This role can be remote within the United States or based in any of our U.S. office locations, including New York City, Boston, Chicago, Lambertville, NJ, San Francisco, or Carmel, IN.

What You'll Do

• Lead integrated planning across paid, earned, owned, and omnichannel engagement initiatives.
• Develop strategic HCP and DTC media recommendations informed by audience insights, market conditions, and business objectives.
• Oversee media investment strategies, channel mix recommendations, measurement frameworks, and optimization plans.
• Serve as a strategic advisor for clients navigating evolving healthcare engagement challenges.
• Lead cross-functional collaboration with Strategy, CRM, Analytics, Creative, and Activation teams.
• Guide campaign performance discussions and identify opportunities for innovation and growth.
• Manage and develop planning talent while maintaining excellence across all client deliverables.

This Position is a Perfect Fit for You If

• You are a strategic thinker who enjoys turning complex business challenges into integrated media and customer engagement solutions.
• You understand how media, omnichannel engagement, CRM, analytics, content, and customer experience work together to influence behavior.
• You can comfortably advise pharmaceu

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recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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