Director, Engineering Operations

The posting, as Redis wrote it

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why would you love this job?

Engineering Operations is a high-leverage function within the CTO organization. Its purpose is to make Engineering and Cloud Operations execution legible, commitments durable, and leadership time scalable—primarily through clarity, technical depth, and strategic influence.

As Director, Engineering Operations, you will build and evolve the operating system of the CTO organization while steering the AI transformation of our engineering and cloud infrastructure operations. You will work across Engineering, Cloud Ops, and product partners to create confidence in delivery, surface technical risks early, drive modern AI-enabled engineering workflows, and empower leaders to focus on long-term strategy and architectural outcomes.

This is a highly visible role for a deeply technical operator who can move comfortably between software architecture, cloud platforms, AI-driven automation, data, and organizational dynamics. You will succeed not by adding bureaucracy, but by introducing intelligent, modern structures for better architectural decisions, clear ownership, and scalable execution.

What you’ll do

Own the Engineering operating system

• Design, run, and continuously improve the CTO organization’s operating cadence, including quarterly business reviews, initiative and program reviews, goal-setting cycles, leadership forums, and internal communications.
• Establish lightweight, reusable standards for agendas, pre-reads, synthesis, status, risk and confidence language, ownership, dependencies, decision capture, and follow-through.
• Turn fragmented execution signals into concise, decision-ready narratives for the CTO and Engineering leadership.
• Ensure forums drive decisions and tradeoffs—not simply status updates.

Create execution visibility and confidence

• Make Engineering priorities, commitments, dependencies, and risks visible across the company.
• Improve the quality and timeliness of early risk detection and escalation.
• Use data and qualitative signals together to distinguish real progress from activity or optimism.

Align priorities, people, and investment

• Partner with the CTO, Engineering leaders, Finance, People, Product, and other functions to connect strategy, priorities, capacity, headcount, funding, and operating norms.
• Support workforce and headcount planning, financial and investment alignment, and organizational planning with clear analysis and decision materials.
• Improve cross-geo and cross-functional operating norms so expecta

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ns, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.

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As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.

Redis reserves the right to retain data longer than stated in the privacy policy https://redis.com/legal/privacy-policy/ in order to evaluate candidates.