Principal Enablement Manager

The posting, as Redis wrote it

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why would you love this job?

We are looking for a Principal Enablement Manager, Agentic Enablement to build the operating system behind modern GTM enablement at Redis.

This role sits at the intersection of enablement strategy, business operations, technology, analytics, communications, and artificial intelligence. You will design and administer just-in-time enablement workflows, establish the measurement infrastructure for field competencies and behaviors, create a structured field communications process, support high-impact sales events such as SKO, and help the GTM organization adopt AI in practical, responsible, and measurable ways.

The ideal candidate is both strategic and highly operational: someone who can define the model, configure the systems, build the reporting, create repeatable processes, and partner with leaders to drive adoption. You will help move enablement from a calendar-driven model to a signal-driven, measurable, and increasingly AI-assisted operating model.

What you’ll do

Build and operate just-in-time GTM enablement

• Build, administer, and continuously improve just-in-time enablement workflows across the GTM technology ecosystem.
• Translate business priorities, product launches, sales plays, performance signals, and field needs into targeted enablement experiences in existing workflows at the moment of need.
• Establish operating processes for intake, prioritization, design, launch, adoption, and continuous improvement of enablement programs.
• Partner with Sales, Customer Success, Marketing, Product, Product Marketing, Revenue Operations, and regional leaders to deliver the right enablement to the right audience at the right time.
• Help define and maintain the enablement technology roadmap, including integrations, governance, data quality, permissions, and system administration.
• Create scalable mechanisms for surfacing enablement recommendations based on role, stage, skill gaps, pipeline context, business priorities, and observed behaviors.

Develop measurement strategies and reporting

• Define a measurement framework for GTM competencies, skills, and behaviors across roles and segments.
• Develop reporting views and dashboards that give enablement, sales, and business leaders visibility into readiness, adoption, proficiency, and field execution.
• Establish leading and lagging indicators that connect enablement activity to meaningful business outcomes, including behavior change, pipeline generation, pipeline progression, ramp time, productivity, a

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ns, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.

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As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.

Redis reserves the right to retain data longer than stated in the privacy policy https://redis.com/legal/privacy-policy/ in order to evaluate candidates.