Senior Accountant

The posting, as Relay wrote it

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
• High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you’ll be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.
• World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.
• The Relay Culture: We’re dedicated to helping you do the best work of your life (Best Work In My Life, or BWIML), investing in your growth through LIT, living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.

Now, here’s what we’re building, and where you come in.

As our Senior Accountant, you will be the dedicated owner of employee-facing time and expense systems, cash transaction monitoring, billing exceptions, monthly reconciliations, and vendor contract repository management. As Relay grows, so do cost center changes, card users, and team member inquiries. You will be the go-to contact for all of it, translating complex accounting policies and operational requirements into clear, plain-language guidance and serving as the collaborative bridge across People Services, Marketing, FP&A, AP, and the broader team. A core objective of the role is to use AI and automation to reduce manual, repetitive work, shifting your time from processing transactions to reviewing exceptions, improving controls, and supporting the business. This role is built to grow!

Core Responsibilities

T&E Administration & Corporate Expense Optimization

• Administer the T&E user experience (card issuance and closure, user changes, onboarding/offboarding, and policy management), resolve employee inquiries, and oversee the audit process for related transactions. Lead the policy revamp and consolidation project, and create a standard training deck and video for new users.
• Maintain the corporate card review and reconciliation process, and assist Accounts Payable with a project to streamline vendor spend management and incorporate automated approval workflows.
• Serve as the single point of contact for employee T&E and transaction questions. Train employees on Relay’s policies and provide consistent guidance on how gray-area items are treated for approval, coding, and documentation. Track recurring questions and f

[…]
implementing ways to make it faster, more accurate, better controlled, and less manual, often through automation and AI.

• Communication: Strong interpersonal skills to effectively coordinate across departments and explain financial requirements to non-finance team members.
• Adaptability: Ability to thrive in a fast-paced, tech-forward environment with evolving automated workflows.
• Policy Guidance & Training: Ability to train employees on policy and apply consistent, well-documented treatment of gray-area items, in clear, plain language.
• Core Values: Ability to uphold and exemplify Relay’s CHASE values.

About Relay | Culture, Benefits & Perks

Our culture hinges on Relayers getting LIT up in an environment that fosters Learning, Impact, and Teamwork, where we CHASE the best work of our lives. We call this BWIML (Best Work In My Life).

At Relay, we offer

• 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
• Generous Paid Time Off
• 401(k) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks: If you’re joining our Raleigh-based HQ, you’ll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
• Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it.
• Latest tech, standing desks, and all the tools and software you need to thrive

The future of frontline work is being built here. Come build it with us. We can’t wait to hear from you.
We use AI tools to transcribe and summarize interviews for internal hiring purposes. Transcripts are accessible only to authorized hiring personnel and retained consistent with our data retention policies. Candidates who prefer not to have AI notetaking used may request to opt out without impact to your candidacy. For more information, please see our Candidate and Employee Privacy Notice linked here.