Senior Director, Talent Acquisition

The posting, as Relay wrote it

Relay is building the next generation of human-in-the-loop Physical AI — intelligent systems that don't just live in data centers and dashboards, but operate in the real world: embedded in the workflows of the people who build, move, and maintain the physical infrastructure of the modern economy.

Our Relay platform brings AI-native situational awareness, real-time operational intelligence, and automated decision support to frontline environments. Where legacy software stops at the edge of the office, Relay's platform goes all the way to the floor — turning unstructured operational data into coordinated action, at scale, in real time.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
• High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.
• World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.
• The Relay Culture: We're dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.

Now, here's what we're building, and where you come in.

Role Overview

Relay is scaling quickly, and the majority of that growth sits in our go-to-market functions.

As the Senior Director of Talent Acquisition , you will lead a team of six to eight recruiters organized into three specialties — GTM, Corporate, and Product/Engineering — and you'll be accountable for the strategy, the standard, and the analytical rigor that is needed to keep up with our growth and feel confident in our ability to provide top talent as we scale the business.

This role will report to the SVP, People Services, and is responsible for setting the vision for what world-class talent acquisition looks like at Relay, coaching a team that is talented and hungry for structure, and carrying a small, high-stakes requisition load yourself — because at our size, we lead with a servant mindset and would like this person to be close to the process.

Why This Role

Relay's recruiting function has real momentum. Hiring managers across the business treat recruiting as a genuine partner rather than a service desk. The team is healthy, ideas raised here are considered and implemented, and there is a maturing intern-to-FTE pipeline and budding program that has converted the large majority of two consecutive cohorts. The People Services team is seeking a leader who can evolve and build repeatable, scalable operational processes to meet our growth needs. That means building the analytics la
[…]
ication and clear expectations.

• Executive presence and influence. You can challenge a hiring manager, reset an unrealistic timeline, and have both land as a partnership.
• Builder's orientation. You are energized by putting structure in place where it doesn't exist yet, and you'd rather write the playbook than inherit one.
• Bachelor's degree, or equivalent practical experience.

Strong Advantage

• Experience scaling a company through a Series B/C growth stage and/or experience leading through M&A or IPO phases of a company.
• Background hiring for hardware-plus-software or technical enterprise products.
• Experience in standing up recruiting operations, ATS optimization, or a BI/reporting layer for talent.
• Prior ownership of early-career, intern, or campus programs.

About Relay | Culture, Benefits & Perks

Our culture hinges on Relayers getting LIT up in an environment that fosters Learning, Impact, and Teamwork, where we CHASE the best work of our lives. We call this BWIML (Best Work In My Life).

At Relay, we offer

• 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
• Generous Paid Time Off
• 401(k) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks: A world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
• Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it
• Latest tech, standing desks, and all the tools and software you need to thrive

We use AI tools to transcribe and summarize interviews for internal hiring purposes. Transcripts are accessible only to authorized hiring personnel and retained consistent with our data retention policies. Candidates who prefer not to have AI notetaking used may request to opt out without impact to your candidacy. For more information, please see our Candidate and Employee Privacy Notice linked here.