Training & Development Specialist II
RF-SMART · Jacksonville, Florida, United States
Posted by RF-SMART on their careers site · View the original posting
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Mid level · asks for 3+ years
Open 37 days
Visa sponsorship: Says no sponsorship · This posting says it won't sponsor
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The posting, as RF-SMART wrote it
Training & Development Specialist II
Jacksonville, FL (Hybrid)
We exist to transform our customers and change lives
Who We're Looking For
As part of the Human Resources Organizational Development team, the Training & Development Specialist II is responsible for creating and delivering high-quality training experiences that help RF-SMART team members grow their capabilities, strengthen performance, and achieve our value of “ever-expanding impact.”
This role owns the day-to-day execution of RF-SMART’s learning ecosystem, including onboarding programs, Learning Management System (LMS), learning content and instructional design, company-wide learning calendar, Career Growth Framework resources, and team member upskilling initiatives.
The Training & Development Specialist II partners with leaders and subject matter experts to understand business and training needs and translate them into effective learning solutions. This includes conducting needs analysis, designing and developing learning experiences across multiple modalities, coordinating and selectively facilitating learning, and measuring effectiveness.
Success in this role requires a strong executor and proactive problem solver who can independently manage programs within established OD priorities, identify opportunities to streamline and improve how we work, and bring forward new ideas and recommendations. Exceptional communication, organization, internal customer service, curiosity, and the ability to manage multiple priorities are essential. The OD team is an outgoing, collaborative and fun team, and we take pride in being easy to do business with.
What You'll Do
Training Needs Analysis & Instructional Design
- Partner with leaders, subject matter experts, and OD team members to identify learning needs, clarify desired outcomes, and determine appropriate learning solutions.
- Apply instructional design and adult learning principles to develop learning experiences from needs analysis through design, development, delivery, reinforcement, and evaluation.
- Translate technical, business, and organizational knowledge into engaging and accessible learning experiences.
- Design and develop learning across multiple modalities, including instructor-led training, virtual learning, eLearning, microlearning, videos, job aids, and other performance-support resources.
- Proactively identify opportunities to improve, streamline, or scale learning programs and processes.
Onboarding Program
- Own the end-to-end execution and continuous improvement of RF-SMART’s onboarding programs, including Foundations and Smart Start.
- Coordinate schedules, presenters, hiring managers, communications, materials, enrollment, logistics, and learning technology required for successful program delivery.
- Facilitate select onboarding and team member learning sessions.
- Monitor program quality, participation, learner feedback, and outcomes and recommend improvements that strengthen the new-hire experie
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on skills with the ability to partner effectively with leaders, subject matter experts, and team members.
- Effective facilitation skills and ability to create engaging learning experiences for diverse audiences.
- Strong analytical and problem-solving skills with the ability to use data and feedback to make recommendations.
- Demonstrated initiative and continuous-improvement mindset; looks for ways to simplify, improve, and scale learning processes.
- Strong internal customer service orientation and collaborative approach.
Education & Experience
Required
- Bachelor’s degree in Human Resources, Organizational Development, Education, Instructional Design, Business, or related field, or an equivalent combination of education and relevant experience.
- 3+ years of progressive experience in learning and development, training, instructional design, learning technology, or a related field.
- Demonstrated experience independently designing learning solutions from needs analysis through evaluation.
- Experience administering an LMS or comparable learning technology.
Preferred
- Experience with eLearning and authoring tools such as Articulate 360, Camtasia, or similar.
- Experience designing and delivering onboarding programs.
- Experience working with subject matter experts to translate complex content into effective learning.
- Relevant learning and development or instructional design certification.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).
General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.