Senior Engineering Manager, AI Onboarding
Rippling · On-site · San Francisco, CA · $207k–$345k
Posted by Rippling on their careers site · View the original posting
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About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.
About the Role
We are seeking a deeply technical Senior Engineering Manager to lead the AI Onboarding engineering team, a high-impact product platform team at the center of Rippling’s next phase of product growth.
This team owns some of Rippling’s most important customer-facing experiences, including company onboarding, self-serve activation, and product-led growth. You will lead the transformation of these experiences from fragmented, manual workflows into intelligent, highly automated product experiences that help customers get value from Rippling faster and unlock new growth opportunities for the business.
A major focus of this role will be reinventing company onboarding through AI. Today, onboarding requires customers to work through product-specific implementation steps and provide information across a complex set of workflows. We are building toward an AI-first experience where customers can provide documents and other artifacts up front, and intelligent agents can understand what is required, identify missing information, execute work across products, and continuously move customers toward activation with far less manual effort.
At the same time, this team is responsible for building the platform and product experiences that enable self-serve and product-led growth, including helping customers discover, evaluate, purchase, and adopt Rippling products without requiring a traditional sales-led motio.
What We Build
We build the product experiences and platform capabilities that make Rippling easier to adopt, easier to expand, and increasingly intelligent. Our core product domains include:
AI-Powered Company Onboarding: Building the next generation of company onboarding around AI agents that can ingest customer-provided documents and artifacts, understand product-specific requirements, identify missing information, orchestrate workflows across Rippling products, and automate implementation tasks. The goal is to turn a complex, multi-product implementation process into a highly automated customer experience.
Self-Serve & Product-Led
[…]
understand customer behavior, system performance, and business outcomes.
Strong Executive Communication: Ability to translate complex technical and product decisions into crisp narratives that create alignment with engineering leadership, product executives, and cross-functional partners.
Growth Orientation: Experience operating in environments where activation, conversion, adoption, expansion, or other customer growth metrics are important inputs to engineering and product strategy is a strong plus.
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here .
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.