Product Sales Specialist - Policy

The posting, as Riskified wrote it

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more .

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

About the Role

At Riskified, we succeed when our merchants succeed. As a Product Sales Specialist for Policy Protect, you'll be the go-to expert for helping US merchants stop policy abuse without punishing their good customers. Returns abuse, promo and coupon misuse, reseller activity and false refund claims quietly erode margin, and you'll show merchants exactly how much it's costing them and how Policy Protect gets it back. You'll partner with Account Executives and Account Managers across the region, leading the Policy Protect motion on their deals, with your bonus tied to a Policy Protect-specific quota.

What you'll be doing

• Drive deal progression for Policy Protect on opportunities sourced by Account Executives and Account Managers, across new logos and Riskified's existing US merchant base.
• Partner with Account Executives and Account Managers to identify merchants with policy abuse exposure and lead the product-specific portions of the sales cycle.
• Run discovery on merchants' returns, refund, promotion and loyalty policies, and translate their pain into a clear business case and ROI story.
• Deliver compelling Policy Protect demos and answer detailed questions from merchant stakeholders across Fraud, Loss Prevention, Customer Service, Ecommerce and Finance.
• Scope and run proof-of-value analyses and pilots, defining success criteria up front and turning results into a path to contract.
• Bring merchant feedback and competitive intelligence back to Product and Marketing to shape the roadmap and positioning.
• Build and maintain Policy Protect enablement materials, including talk tracks, objection handling, case studies and FAQs, so the wider go-to-market team can sell it confidently.
• Stay current on how policy abuse is evolving across retail, ecommerce and digital goods, and on the competitive landscape.

Qualifications

• 3-5+ years of experience in a quota-carrying or customer-facing com

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fied. All full-time regular employees receive a bonus target and are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees. We invite you to apply at www.riskified.com to learn more about what we have to offer.

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some of our NYC Benefits & Perks

• Our NYC team is currently working in a hybrid of remote and in-office for all our team members
• Fully-covered medical, dental, and vision insurance from your first day
• Equity for all employees, 401(k) + matching, commuter benefits
• Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
• Yoga, pilates, soccer league, wellness classes
• Wide-ranging opportunities to volunteer and make an impact in local communities
• Commitment to your professional development with global onboarding, sales bootcamp, s kills-based courses, full access to Udemy, lunch & learns
• Awesome Riskified gifts and swag!

In the News

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.