Staff Product Manager, Technical

The posting, as Robots and Pencils wrote it

Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there.
We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship.

Position Overview

We're looking for a Principal Product Manager to drive product vision and strategy across the engagements they support. This role is ideal for a deeply experienced product leader who owns the hardest product challenges, serves as the senior product voice in client relationships, and shapes how product management is practiced at Robots & Pencils.

In this role, you will operate as the principal product authority on a cross-functional team, defining vision, setting delivery standards, and partnering with client executives on product direction. You'll mentor experienced PMs, contribute to practice growth, and bring the depth of experience to navigate complexity, ambiguity, and high-stakes decisions with confidence.

Why This Role Matters

Principal Product Managers are how Robots and Pencils turns the hardest client problems into products that actually move the business. On the programs you lead, you set the vision, hold the bar on what ships, and shape how product gets practiced across the firm. We ship production-ready AI in 30 to 45 days; that pace holds only when someone owns the strategy with conviction, makes the trade-off calls others escalate, and brings clients along on the bigger bet.

What You’ll Do

Craft & Delivery

• Drive product vision and strategy on the engagements you support, owning direction for the most complex, high-stakes digital products
• Define product operating models, discovery practices, and delivery standards for the engagement
• Own the most difficult product challenges — framing problems, aligning stakeholders, and driving resolution at scale
• Define success frameworks and use data, research, and user insight to evaluate outcomes and shape product direction
• Identify opportunities to improve how product is practiced across the engagement and contribute those learnings back to R&P
• Bring an AI-forward mindset to your daily work, using tools like Claude to drive efficiency, research synthesis, and product thinking at scale

Collaboration & Communication

• Partner with senior leadership and client executives as the principal product a

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sted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $ 170.000 CAD - $225.000 CAD. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

The below range reflects the range of possible compensation for this role at the time of this posting . We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $ 160.000 USD - $220.000 USD. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.